Gianni Basile Email & Phone Number

Kitsap County, Washington, United States

Greater Seattle Area

Greater Seattle Area

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• Responsible for researching, planning, and implementing software and hardware solutions to meet PayNorthwests business requirements.‌
• Partner with Network administrators in bridging the gap between business requirements, and the maintenance, hardening, and improvement of PayNorthwests Network Infrastructure and technology solutions.‌
• Work directly with high level executives within PayNorthwest and client organizations to gather product and system requirements and strategize, then execute technology solutions. ‌
• Monitor and proactively improve the organizations Cyber Security systems and infrastructure in addition to management of information assurance policies. ‌
• Advise internal implementation specialists and client project champions on Kronos integration in cross platform cloud environments. ‌

Greater Seattle Area

• Maintained and oversaw EDI (Electronic Data Interchange) transmissions for billing and logistics consisting of thousands of transmissions per week.
• Solved over 1200 incidents within the first 3 months of employment, exceeding quota expectation.
• Helped design and implement EDI billing training for Global Operations Specialists in all regions of the global market.
• Integrated customer systems and billing information into Expeditors compliant data through management of extraction and conversion scripts and programs.
• Successfully trained in all Tier 1 application support tasks within two weeks while simultaneously exceeding incident quota expectations of a fully trained Specialist.
• Provided Customer service in an End-User facing role and received continual positive feedback on all satisfaction surveys.

Mcchord AFB

• Service, repair and troubleshoot avionic systems on the Boeing C17 Globemaster designed to deny, disrupt, deceive, degrade, or destroy enemy electronic warfare capabilities. Deep understanding of Electromagnetic.
• Analyzes malfunctions, inspects, removes, maintains, and installs integrated avionics systems.
• Performs and supervises avionics maintenance and general aircraft servicing and handling.
• Isolate malfunctions in avionics systems, radar, data buss systems, recording systems, mission computer systems, electronic warfare (EW) systems, sensors, communication, and navigation systems, and surveillance radar.
• Removes, installs, checks, and repairs avionics systems and line replaceable units (LRU).
• Diagnoses malfunctions using technical orders, schematics, wiring diagrams, integrated test systems and other test equipment.

Puget Sound Naval Shipyard - Bremerton Campus

• I was the sole IT representative responsible for managing the Puget Sound Naval Shipyard Olympic College campus. I worked in an environment with no immediate supervision on site and therefore had to be self-managed and.
• Act as liaison between the customer and the information services division.
• On-site tech responsible for performing repairs, upgrades, and management of organizational assets.
• Management of the PSNS server (Windows Server 2012) and network hardware (Routers, Switches).
• Utilize Active Directory and Group Policy for management of user accounts, computer configurations, OU's and permissions.
• Implement SCCM into daily operations utilizing it for re-imagine and rolling out updates to client level machines.

Greater Seattle Area

I worked as an regular student employee (RSE) for a large portion of my IT career. This job involved everything that happens on a client end machine at Olympic College. It involved hardware, software, network, web and media equipment troubleshooting. Software installs and updates, remote assistance, hardware replacement, imaging, low levels of powershell.