Highlight the detail in front and behind each improvement of a project. Customer-centeredness as a driving force in the direction of continuous product / service improvement. Support for Operations Teams with ad hoc solutions. Feedback on field issues in Product Teams. New tests and enrichment of FAQs. The daily cycle of theory - practice. Constant readiness.
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Business Analyst And Qa TesterToraGreece -
Business Analyst / Qa TesterTora Mar 2024 - PresentAthens, Attiki, Greece -
Business Analyst / Qa TesterTora Direct S.A. May 2023 - PresentAthens, Attiki, Greece -
Quality Assurance Engineer (Pos Tester)Tora Direct S.A. Jun 2019 - PresentAthens, Attiki, Greece• Document test cases• Perform and document risk analysis• Record test progress and results• Create test plans• Develop standards and procedures to determine product quality and release readiness• Discover bugs within software• Drive innovation and streamline overall testing processes• Identify, isolate, and track bugs throughout testing• Identify any potential problems that users might encounter• Perform manual testing• Research and analyze product features being tested• Research new tools, technologies, and testing processes• Review user interfaces for consistency and functionality -
Operations OfficerTora Direct S.A. Nov 2017 - May 2019Athens,GrecceMonitoring ordersManagement of technical issuesMonitoring Terminal UpgradesDeployments/ Update FAQ's documentExecution UAT (new release) -
Laboratory TechnicianTora Direct S.A. May 2012 - Oct 2017Athens, Attiki, Greece• Checking and Reintegration of POS terminals• POS Configuration Preparations• Complete POS control to join the field• Participation in upgrade projects in parts of the field• Remote technical support -
Logistics OfficerTora Direct S.A. Dec 2009 - Apr 2012• Prepare Receipt and Inspection Reports for all incoming equipment• Manage all warehouses and supervise the movements of the warehouse (inbound/outbound) -
Logistics OfficerNibo Accessor S.A. Oct 2008 - Apr 2009Athens• Commercial management of a wholesale store• Management of secondary storage spaces• Preparation of financial offers
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Technical SupportCleversoft Hellas Ee Nov 2007 - Oct 2008Athens,Greece• Compilation and editing of Manuals• Daily Technical Support to a clientele with a maintenance contract• Development of CRM application procedures for CALL CENTER• Preparation of financial and technical offers• Recording customer requests processing and settlement (Help Desk)
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Assistant ManagerEurosize Group Jul 2003 - Nov 2007AthensPersonal Assistant to the CEO (Headquartered on a 12-hour basis)General tasks• Computerized observance of the Central Fund of the Group.• Management of supply contracts and external collaborations of all the companies of the Group.• Undertake and execute studies to improve control procedures and development of all departments
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Assistant AccountantA&A Accountants May 2002 - Jun 2003Athens• Handling tax cases.• Entries in B 'category Accounting Books.• Customer file organization and cash register
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Creative DirectorPolifimisi G.P. Dec 1998 - May 2002PiraeusCreative Manager• Electronic Pagination.• Production of advertising material.
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Graphic DesignerNea Actina S.A. Oct 1997 - Nov 1998MarousiGraphic designer• Electronic pagination.• Comic book coloring.• Image processing.
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Junior DesignerScreenprinting P. Xenikos Apr 1996 - Oct 1997AigaleoGraphic designer• Screen design
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Research AssistantE.Kariatoglou Apr 1995 - Jun 1996Piraeus• Archiving of forms.• Search and find publications in public and private libraries and archives.• Processing of publications (newspapers and magazines) and handwritten recording of their identity.
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LogisticsArmenakis Trading Oct 1990 - Apr 1991PiraeusWarehouse operations and management
Giannis Kalmoukis Education Details
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Business Administration And Management, General -
PalmerGraphic Design -
9Th Lyceum PiraeusHigh School
Frequently Asked Questions about Giannis Kalmoukis
What company does Giannis Kalmoukis work for?
Giannis Kalmoukis works for Tora
What is Giannis Kalmoukis's role at the current company?
Giannis Kalmoukis's current role is Business Analyst and QA Tester.
What schools did Giannis Kalmoukis attend?
Giannis Kalmoukis attended Hellenic Open University, Palmer, 9th Lyceum Piraeus.
Who are Giannis Kalmoukis's colleagues?
Giannis Kalmoukis's colleagues are Tolga Yilmaz, Evangelos Tzolos, Sotiris Karamatsoukis, Maria Dourdouma, Chara Giannikopoulou, Eirini Aeraki, Katerina Chalvatzi.
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