Sean Gibbons Email & Phone Number

Bristol

Cardiff, Wales, United Kingdom

Abercynon, Wales, United Kingdom

Lead Digital Web Developer, Copywriter, Communications Executive, and Graphic Designer for the Wellness Improvement Service (WISE)Responsible for creation and maintenance of new WISE website within CTMUHB (MURA CMS)Responsible for ensuring WISE website meets WCAG 2.2/standardsEnsuring WISE website is SEO friendly for maximum reachResponsible for creation and maintenance of Internal WISE Sharepoint site (Within CTMUHB)Responsible for creating and… Show more Lead Digital Web Developer, Copywriter, Communications Executive, and Graphic Designer for the Wellness Improvement Service (WISE)Responsible for creation and maintenance of new WISE website within CTMUHB (MURA CMS)Responsible for ensuring WISE website meets WCAG 2.2/standardsEnsuring WISE website is SEO friendly for maximum reachResponsible for creation and maintenance of Internal WISE Sharepoint site (Within CTMUHB)Responsible for creating and publishing new web copy, blogs, press releases, and latest news itemsResponsible for creating and publishing all graphic design work for WISE website and marketing and branding collateral for digital output and signage (using Adobe CS and Canva Pro) Daily, weekly and monthly reporting on web statistics and traffic via Google AnalyticsCreating and scheduling informative and engaging social media marketing campaigns and posts through CTMUHB’s Facebook and Twitter via SocialPilot for the WISE ServiceCreating and editing videos for the WISE Service using Adobe Premiere Pro and ZubtitleTasked with translating all WISE and CTMUHB web copy to Welsh using CTMUHB’s Internal Welsh Language Team and External translatorsProviding digital support to other health departments within CTMUHB and Public Health WalesCreated an online Local NHS Health Service Directory for CTMUHB’s website, in conjunction with managers and consultants from health departments including Primary Care, A&E and Minor Injuries within CTMUHBLiaising and working with Welsh Government backed Digital Communities Wales to create WISE’s own Information “Padlet” and integrating NHS backed Second Nature into the WISE ServiceLiaising and working with Third Sector partners Including Get Fit Wales, Interlink and BAVOWorking in partnership with Digital Health and Social App Prescribing companies Elemental and ORCHA to create WISE’s own Digital Health App store Show less

Cardiff, Wales, United Kingdom

Cardiff, United Kingdom

• Responsible for all company marketing activities which involved working closely with company directors, sales and finance managers and external agencies to plan, manage and execute marketing strategies and campaigns for several E-Commerce clothing brands• Created, managed and monitored PPC campaigns, researched and improved organic SEO best practices to promote products, brand awareness and increase online sales.• Produced monthly marketing, sales and data reports from PPC… Show more • Responsible for all company marketing activities which involved working closely with company directors, sales and finance managers and external agencies to plan, manage and execute marketing strategies and campaigns for several E-Commerce clothing brands• Created, managed and monitored PPC campaigns, researched and improved organic SEO best practices to promote products, brand awareness and increase online sales.• Produced monthly marketing, sales and data reports from PPC campaigns, Google Search Console & Analytics• Evaluating and reviewing marketing campaigns against planned objectives and identifying areas for improvement, costing ampaigns and working within agreed yearly budgets to ensure maximum ROI• Researched market trends, competitor activity and nationwide opportunities for offline and online business growth & sales including retail & E-commerce industry events• Working closely with marketing agencies including Gecko Media and external web-developers to coordinate UX updates for websites and sourcing digital and print materials. • Creating marketing collateral using Adobe InDesign, Illustrator and Photoshop including business cards, catalogues, discount flyers & vouchers• Assisting directors and sales manager with company re-branding & logo design• Created and distributed targeted email marketing campaigns and created and updated content for company websites. Created engaging content for social media channels (Facebook, Twitter, Instagram) and email campaigns via videos, blog posts, competitions• Providing direct administrative support to all staff members and providing customer retention and sales support via social media, live chat, email and telephone• Responsible for maintaining, updating and cleansing company’s CMS, CRM, Magento E-Commerce Sales and Database platforms and data migration• Planning and prioritising my workload within the business and delegating duties to other members of staff Show less

Cardiff, United Kingdom

• PA to Motion Control Dance Charity CEO and responsible for creating new web copy for charity Wordpress website• Resonsible for all Wordpress website page layout improvements and additions• Responsible for enhancing the online profile of Motion Control Dance, promoting and raising awareness of charity's aims to enrich lives through movement to those living locally to offer dance based sessions that increase general health and well-being• Creating and posting regular… Show more • PA to Motion Control Dance Charity CEO and responsible for creating new web copy for charity Wordpress website• Resonsible for all Wordpress website page layout improvements and additions• Responsible for enhancing the online profile of Motion Control Dance, promoting and raising awareness of charity's aims to enrich lives through movement to those living locally to offer dance based sessions that increase general health and well-being• Creating and posting regular content on social media channels including Twitter, Facebook, Instagram of charity’s activities and upcoming events using HootSuite & TweetDeck• Creating and distributing monthly email campaigns and newsletters to subscribers via MailChimp• Creating and distributing subscriber feedback surveys using Google Forms Show less

Cardiff, United Kingdom

• Supported Charity Director and Policy Manager in all Media functions• Planned and delivered national and local health and alcohol awareness Campaigns and initiatives that informed and advised the general public on behalf of Alcohol Change UK, Welsh Government, NHS Wales and Public Health Wales• Produced social media and website content including blogging, video, health and government policy articles and publications on behalf of Alcohol Change and its partners• Writing press… Show more • Supported Charity Director and Policy Manager in all Media functions• Planned and delivered national and local health and alcohol awareness Campaigns and initiatives that informed and advised the general public on behalf of Alcohol Change UK, Welsh Government, NHS Wales and Public Health Wales• Produced social media and website content including blogging, video, health and government policy articles and publications on behalf of Alcohol Change and its partners• Writing press releases on behalf of Alcohol Change UK• Devised and deployed social media strategies that increased audience reach, network influence and follower engagement• Optimised and managed social media channels including LinkedIn, Twitter, Facebook, Instagram• Maintained and developed charity website using WordPress• Produced and monitored monthly newsletter campaigns to subscribers via MailChimp• Analysed web data streams using Google Analytics and reported findings to Policy Manager and Director• Built professional relationships with public health bodies, maintained media & communication links with NHS Wales, local and national charities, non-profit organisations, media contacts, journalists and key stakeholders• Assisted in event management, conferences and weekly and monthly staff progress meetings Show less

Cardiff, United Kingdom

• B2C & B2B calling, updating and receiving customer orders and resolving queries • Responding to and solving customer issues through email and social media channels • Chasing, recovering and processing customer payments through WorldPay• Inputting and updating financial data in Excel spreadsheets for the finance team• Liaising with internal and external stakeholders• Liasing with school and field-based photographers• Scanning and filing crucial company documents

Cardiff, United Kingdom

• Responding to and resolving customer queries via phone, social media, website and email• Providing an after-sales customer care and support service• Marketing and promotion of new high-value products to customers via website and social channels

Swansea

• Managing, creating and scheduling content for social media channels Twitter, LinkedIn, Facebook, Instagram.• Managing and creating content for company website including articles, blog posts, videos• Re-desigining company website using CMS• Leading new social media strategy to build brand awareness and generate new business, including competitor analysis, and generation of engaging, diverse social content.• Designing and producing POS, offline and online marketing & promotional… Show more • Managing, creating and scheduling content for social media channels Twitter, LinkedIn, Facebook, Instagram.• Managing and creating content for company website including articles, blog posts, videos• Re-desigining company website using CMS• Leading new social media strategy to build brand awareness and generate new business, including competitor analysis, and generation of engaging, diverse social content.• Designing and producing POS, offline and online marketing & promotional materials using Adobe CS• Designing and producing online and offline digital publications including PDF business reports and engaging staff profiles for public display• Liaising and working with external sponsors, partners & charities including Tennis Wales, LTA, Days Rental, MacMillan Show less

Cardiff, United Kingdom

• Inbound and outbound call handling, customer resolution and upselling products• Dealing with customer issues via telephone, live chat and email• Diagnosing and resolving Android and iPhone handest issues and creating support/troubleshooting tickets• Responsible for customer account management and billing queries• Complaint handling and transfering customer calls to relevant department• Inputted and updated customer information using Oracle CRM software whilst maintaining… Show more • Inbound and outbound call handling, customer resolution and upselling products• Dealing with customer issues via telephone, live chat and email• Diagnosing and resolving Android and iPhone handest issues and creating support/troubleshooting tickets• Responsible for customer account management and billing queries• Complaint handling and transfering customer calls to relevant department• Inputted and updated customer information using Oracle CRM software whilst maintaining GDPR/DPA Show less

Master’S Degree, Digital Media & Journalism, Distinction

Bachelor'S Degree, History, 2:1