Gibran Johnson Email & Phone Number

Village Of Pelham, Ny, Us

Greater New York City Area

Brooklyn, New York

• Built and configured multiple MS SQL 2008(R2) databases, equally clustered, non-clustered and virtual environments for the NYPD Enterprise Content Management shared service implementation;• Configured Database Mirroring, asynchronous with witness;• Set up Log Shipping restore schedule;• Set up SQL Replication (transactional);• Worked with developers and administrators in a 24x7 multiple-cluster production environment;• Fixed data corruption; performed backup and disaster recovery;• Performed daily DBA tasks, including reviewing logs, establishing and responding to automated monitoring, and performance tuning;• Managed distributed databases, SSIS packages and SSRS Report development for NYPD Call center statistical unit;• Participated in functional, performance and security testing;• Assisted developers and end users with implementation best practices; and coordinated special technology projects as assigned;

Stamford, Ct

• Responsible for Windows 2003 - 2008(R2) server environment;• Managed and maintained Citrix/ESX Serves and applications for 150+ users in a clustered environment;• Reconstructed Active Directory OUs and security groups to better support the business for future growth;• Built image and upgraded all back office (HR, Accounting, and Marketing) pcs to windows 7 including new group policy configurations; • Primary person responsible for disaster recovery backups/restores ensuring optimum uptime using Arc serve;• Senior application support “go to guy”, providing maintenance support and break-fix solutions, as well as mentoring Help Desk technicians;• Providing 2nd and 3rd level technical support for a wide range of internal & external applications for 10 offices in the US and Canada;• Responsible for office location moves and planning, pc setup, Patch management and office wire management;• AD Users, GPO, DNS, and Exchange mailbox creations;

Stamford, Ct

• SQL Server production database support & troubleshooting for SQL Server 2000, 2005, 2008(R2) environment;• SQL Server services Installations, applied Service packs and Patch updates to fix bugs;• Installation & maintenance of SQL Clustering (active-passive);• Planed, designed and scheduled database maintenance & administrative tasks;• Assisted developers and end users with implementation best practices; and coordinated special technology projects as assigned;• Technical representative for the Accounting Department and Human Resources;• Lead on financial software (CODA v9-11 SQL Based) upgrade implementation in 2009/2011;• Worked directly with Controller, Finance Manager, AR and AP Managers to create customized balance sheets, income statements, profit and loss statements and other financial reports (T-SQL/SSRS/Crystal Reports);• Created DTS/SSIS packages to support data for ADP, Concur, HSBC.net including process automation and data importing;• Installed & Configured SSRS; Published / Deployed Reports; Created and managed subscriptions for Reports;

Secacus, Nj

• Report development and modifications for clients in a SQL 2000-2005 environment utilizing T-SQL;

Tampa/St. Petersburg, Florida Area

• Lead for Siebel CRM on Demand 14 upgrade;• CRM administration for 70 user environment;• Developed internal sales process and system generated reporting including dashboards for KPIs;• Qualified lead generation for Business Development Associates;• Responsible for weekly e-mail campaigns across multiple industries for B2B marketing strategy;• Provided webinar and in class training for Siebel users and new hire employees;• Complete documentation of sales process and best practices;

Bradenton, Fl

• Mapped conversion data from AS/400(Prism) and SQL systems to (GPS) Metadata;• Facilitated meetings with department managers to coordinate the collection of data required for Conversion. (4 departments, 9 representatives) Coordinated the manual collection of data and formatted the data to flat files for feed to Conversion Processing tool;• Designed and coded systems to distribute reports through e-mail on a daily, weekly, quarterly and yearly basis;• Lead on implementation of Sales CRM tool (Maximizer and Goldmine);• System administration for 100+ user environment;• Extracted and manipulated data using SQL, Crystal Reports and excel to perform quarterly actuarial sales of various industrial tape products. Worked with Sales, Supply Chain, Customer Service and IT departments to monitor strategy initiatives and communicate reporting requirements while exploring systems solutions;• Provided weekly webinar and in class training;

Hawthorne, Ny

• Provide hands-on implementation and installation of all projects dealing with the integration of various system platforms and software ensuring optimal performance and operation for both Branches. Including all moves, adds and changes;• Establishing, maintaining and documenting the standard PC/LAN and Telecomm configurations for the branch.• Develop documentation and training classes for the sales team;• Liaisons with vendors as appropriate;