Max Gibson work email
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Max Gibson personal email
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When I was a kid, I was called the "Family IT Department" because I had both a PC and an iMac. It made me curious about how things work with different types of tech and how different operating systems function and which benefits more from the other. What I took away from that was all technology is different and it changes from each other but have the capability of working together. That's how I applied that mindset within my career.I started my first tech job with working as an IT Technician at University of Montana learned a lot about certain hardware, software programs faculty and staff use, as well as beyond the basics with learning security, data management, and networking for the campus. I have applied that in my next tech job at First Interstate Bank starting as a First Support Help Desk Rep where I was assisting employees at First Interstate Bank who have hardware and software issues that have affected their ability to provide financial services to customers. Along with hardware and software troubleshooting, I would also reach out to other IT departments for any issues regarding access, networking, security, and cloud. I am currently working as a Desktop Analyst I at First Interstate Bank applying that mindset along with technical skills to analyze and solve hardware and software issues Along with that, I install and configure software and/or systems installed for employees' who work in office or remotely on their desktops or laptops across different locations in First Interstate Bank.
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It Support SpecialistHdrBillings, Mt, Us
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Computer Support Specialist IiMontana State University BillingsBillings, Mt, Us -
Computer Support Specialist IiMontana State University Billings Aug 2024 - PresentBillings, Montana, UsAssisting staff, faculty, and students on hardware and software troubleshooting through face-to-face interaction, telephone, or by interacting through our ticketing system, Zendesk.Collaborating with different IT departments to solve any issues that require escalation.Using tools to solve common hardware and software issues including Active Directory, Banner System, Windows Diagnostics, Snipe-IT, Duo Authentication, Remote Desktop Connection, and Jamf.Documenting common issues that occur commonly among faculty and students.
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Desktop Support AnalystFirst Interstate Jul 2022 - Aug 2024Billings, Mt, UsResolves hardware and software incidents and requests escalated to Desktop yearly, ensuring minimal downtime for end users.Adapts to new skillsets in hardware, networking, and cloud troubleshooting on a weekly basis. Organizes the setup and installation of over 1000 Lenovo desktops and laptops for projects within First Interstate Bank including hardware refreshes and acquisitions. Implements best practices in computer equipment disassembly and disposal during branch setup projects across multiple cities.Coordinates with cross-functional teams in IT including Network, Telecom, End User, IT Security, IT Cloud, and Identity Access & Management in resolving tickets promptly and efficiently.Assisted and coordinated in remodel of multiple branches including Seattle, Helena, and Fargo setting up hardware, installing necessary software, and establishing and maintaining network connection in the new buildings and offices. -
Information Technology Help DeskFirst Interstate Jun 2021 - Jul 2022Billings, Mt, Us• Utilized tools such as Active Directory, Ivanti Applications (Management Console), Citrix Workspace, Citrix XenDesktop, Microsoft Endpoint Viewer, and InfoBlox to install new software and systems for First Interstate Employees that resulted in increased productivity.• Solved client issues with at least a 95% satisfaction rate through effective communication via telephone, email, and Microsoft Teams.• Collaborated with cross-functional teams and IT departments to resolve critical issues in a timely manner.
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Technology Educator And ConsultantUniversity Of Montana Aug 2020 - Jun 2021Missoula, Mt, Us• Utilized various IT Software for fulfilling position including Ivanti Management, TeamViewer, Citrix Workspace, Banner System, Cisco AnyConnect and UMS.• Consulted with faculty and students on purchasing hardware/software for their department needs.• Developed technical skills troubleshooting hardware and software technology.• Selected to participate on the School Computer Fee Committee to allocate $736,000 to various departments on campus and on the Media Team for Technology Support Services to develop marketing services for IT.• Implemented new user orientation and trained four staff members on workplace systems and procedures. -
Marketing InternA New Angle Podcast Apr 2018 - May 2020I currently market for A New Angle podcast. My position is to update the website with new content, promote it through our social media platforms, and create advertisement via flyers or online posts to promote growth.
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Media ManagerThe Source Health Club Jun 2019 - Feb 2020Created different types of media for the Source's promotions and advertisements such as fitness classes, price promotions, social media content, and special events. I used Adobe software, social media platforms like Facebook and Instagram, and Netpulse technology to show promotions through the Source's app.
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Public Relations InternSublime Public Relations, Inc Jun 2019 - Aug 2019Missoula, Montana, Us -
Graphic Design AssistantUniversity Of Montana Campus Recreation Dec 2018 - Aug 2019I worked to promote campus recreation-related events through digital marketing and advertising using Adobe Software such as Photoshop. I also researched and analyzed data on current market trends related to fitness. I also captured photos of campus recreation events and classes for marketing purposes using a smart phone and a Nikon D3200
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Customer Service AssociateGood Food Store May 2017 - Jul 2019Missoula, Montana, Us• Promoted and prepared a variety of items to fit customer’s needs and requests. • Interacted with customer’s and assisted them in orders and information regarding the menu.• Maintained and cleaned café machines, equipment and visible surfaces -
Marketing InternGlobal Engagement Aug 2017 - Dec 2017I promoted the program through social media and created advertisements for events that were planned. I also networked with students who travelled abroad through our program and promoted their stories on our website.
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Board Operator/Psa DirectorTownsquare Media Feb 2014 - Nov 2015Purchase, New York, Us• Programmed and synchronized weekend shows (Hard Drive, Full Metal Jackie, Loud wire).• Uploaded weekly radio commercials.• Set up and assisted in radio talk shows (Sports talk Tonight on KGVO).• Wrote and recorded public service announcements every Friday.
Max Gibson Skills
Max Gibson Education Details
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The University Of Montana - College Of BusinessMarketing -
University Of MontanaCommunication And Media Arts
Frequently Asked Questions about Max Gibson
What company does Max Gibson work for?
Max Gibson works for Hdr
What is Max Gibson's role at the current company?
Max Gibson's current role is IT Support Specialist.
What is Max Gibson's email address?
Max Gibson's email address is ma****@****umt.edu
What schools did Max Gibson attend?
Max Gibson attended The University Of Montana - College Of Business, University Of Montana.
What are some of Max Gibson's interests?
Max Gibson has interest in Social Services, Children, Civil Rights And Social Action, Education, Environment, Science And Technology, Arts And Culture, Health.
What skills is Max Gibson known for?
Max Gibson has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Communication, Adobe Photoshop.
Who are Max Gibson's colleagues?
Max Gibson's colleagues are Jill Brandt, Juan Soto, John Li, Shawn Frye, Aaron Meilleur, Jamie Nguyen, Amy Blanton.
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