Gideon Meyer Email & Phone Number

Israel

Tel Aviv

Managing customers in Utilities Infrastructure business providing BI solutions for better managing and understanding their processes, mainly in the field of water and energy.Responsible over customer implementation, complete customer experience, field days, ticket handling, Product Management and QA.IOSight is an innovator and a market leader in the field of infrastructure facility management. IOSight provides cost effective, user friendly BI/data management and reporting solutions for medium-to-large water and energy infrastructure facilities reducing costs, improving efficiency, increasing productivity, saving energy and delivering regulatory compliance.

Implementing software & customer requirements, problem solving, training of ERP software (Priority), adapted specifically to the water utilities companies.

Import and distribute the Mosquito, an anti-loitering system against loud youths.(Although we received much publicity and installed systems that are still operating, the import of this product was halted due to the fact that the relevant authorities (police) did not agree to authorize the product).

Successfully manage and coordinate the Technical and Customer Support Team (5 engineers) in the field of Enterprise Telecom Management Applications and Facility Management.Responsible over training materials, implementing and managing HD database and distribution of technical knowledge to dealers and distributors.Responsible over Post-sale support , Service contracts and Working ProcessesIncreasing BU's revenues thanks to selling software add-ons.Interfacing between Product Management, QA and DevelopmentResponsible over interfacing with managers of Technical Departments of large accounts (Siemens, Philips, Ericsson)Responsible over preparations for product certification at potential integrators (Cisco, Avaya)Responsible over Adaptation and Implementation of the company’s products at large customersCoordinated and performed trainings and demonstrations at customer premisesCoordinated and participated at exhibitions (incl. CeBit)Reporting directly to General Manager

London, United Kingdom

Responsible over import procedures with cargo forwarders (air and sea)Shared responsibility over management of company's distribution networkResponsible over the company's safety procedures, employee safety training and acquiring of company's business certificates