Implementing and managing customer (technical) services and project management in large technology-based corporations with proven execution and delivery capabilities, covering Israel , EMEA, Africa, Asia and Oceania.Interfacing with Technical Managers of large corporations, such as Siemens, NEC Philips and others, including technical trainings, marketing demonstrations and others.Implementing Helpdesk software at Technical Support Desk.Market- and people oriented, charismatic approach.Understanding of local cultures and needs.Specialties: Strong demonstration, language, managing and marketing skills. Autodidact.Fluent in English, Dutch (mother- tongue) and Hebrew. Basic communication in German.Successfully supervising technicians and oversee decision making processes.Twenty plus years of proven expertise in IT (applications), providing network and communication solutions in Enterprise environments.Professional pre- and post-sale management and know-how, complemented by emphasizing focus on the customer’s perspective and needs consistently, resulting in increased profit margins for both the customer and the company,Recognizing customer pains and needs and increase their satisfaction and loyalty (but not at the expense of the company).