Britton Johnson Email & Phone Number

Zionsville, In, Us

San Jose, California, Us

Palo Alto, Ca, Us

Palo Alto, Ca, Us

Plano, Texas, Us

Temporary Contract Consulting with a Multi-National Data Services Company to design and implement a VMware NSX DR Solution.

Madison, Wi, Us

• Provide 2nd and 3rd level advanced technical support to Internal IT staff• Subject matter expert for VMware NSX & SRM• Manage Fortinet Firewalls• Maintain all network and server systems hardware• Work closely with IT Management on project planning• Provide VMware NSX Consulting services to SVA ClientsSpecific Accomplishments for SVA• Designed and Deployed o VMware NSX implementation o VMware SRM o VMware vSphere 6.0 upgrade o Citrix XenApp 7.6-7.11 upgrade o Citrix Netscaler upgrade with DUO 2 factor o Microsoft PKI Certificate Authority o Microsoft Exchange 2016 Migration o Microsoft DirectAccess

Madison, Wisconsin, Us

Provide IT support for all aspects of company operations independentlyCompany has 3 distinct business units. Commercial Real Estate, and two Hotels.Support 3 computer networks that are independent of each otherMaintain PCI compliant secure networksReport directly to the CEO in weekly status meetingMaintain high level of system availability for operations that never closeLead selection and project implementation of two Telephone systemsManaged project for Avaya PBX installation at Resort HotelMigrated Corporate office to 3cx Phone system and VoIP serviceSpecific Accomplishments for Fiore CompaniesPlanned and executed a Domain migration from Server 2003 to Server 2008 R2Upgraded to Exchange 2007 (from Exchange 2003)Migrated Property Management Database to new domainConfigured Multiple virtual servers on redundant hardware to reduce potential for downtimeInstalled MS Remote Desktop Services serverMigrated select users to Thin ClientsManaged large scale WiFi network deploymentSetup a point to point long range wireless data link between two offices downtown MadisonInstalled Ubiquiti AirVision PoE Security camera systemMigrated Property management application to Virtual Server after the physical server crashed

Managed Computer Services, LLC 08/13 - 12/13 - Independent IT ConsultantAs the lead technical consultant on the project, I planned and implemented a full network upgrade and migration to Windows Server 2012Performed a cross domain Exchange Server migrationMigrated virtual machines from local host storage to Netapp SANConfigure Backups for new environment over Veeam Backup

Plain, Wi, Us

Provide IT leadership in a company not familiar with technology* Upgrade existing ISP T1 and Telephone PRI to fiber optic services* Provide clear communications directly to executive staff* Lead project to find ERP/Project Management software solution* Professionally manage business relationships with vendors & consultants* Economically manage IT resources in a down economy* Refurbish hardware that is in good condition instead of replacing it* Negotiated contracts with cellular phone providers and fiber optic service providers* Renewed maintenance agreements for Cisco hardware and licensesSpecific Accomplishments* Performed migration to Exchange 2010* Updated Sharepoint to Sharepoint 2007* Replaced outsourced backup service with an in-house system saving $10,000 a year* Migrated to new internet service provider with no user downtime* Saved company over $24,000 a year by switching ISP’s and phone service* Fully virtualized all servers on Vmware vSphere 4.1* Updated Cisco Call Manager to version 6.1.5 from 6.0.0* Implemented Kaseya systems management software to efficiently manage IT assets

Madison, Wi, Us

Maintain entire company network, supporting all servers and desktops* Provide efficient 24/7 support for all 250+ employees* Provide system status communications via e-mail and interoffice memos* Prepare IT budget for annual expenses and future projects to be approved by senior management* Professionally manage business relationships with vendors* Use smart decision making for IT purchases and follow up by tracking expenses and approving invoices* Deploy new desktop workstations with no user downtime* Perform daily and quarterly back-ups* Negotiate contracts with Internet providers for best possible rates and savings* Manage assistant IT staff and assign duties and projectsSpecific Accomplishments* Migrated company email to Google Apps* Deployed two Terminal Servers to ease expenses related to desktop deployment* Migrated to new internet service provider with no user downtime* Saved company over $14,000 a year by switching ISP’s* Upgrade servers from NT4 to Windows Server 2003Telephone and Data System

Madison, Wi, Us

Maintain entire company network, supporting all servers and desktops* Provide efficient 24/7 support for all 250+ employees* Provide system status communications via e-mail and interoffice memos* Prepare IT budget for annual expenses and future projects to be approved by senior management* Professionally manage business relationships with vendors* Use smart decision making for IT purchases and follow up by tracking expenses and approving invoices* Deploy new desktop workstations with no user downtime* Perform daily and quarterly back-ups* Negotiate contracts with Internet providers for best possible rates and savings* Manage assistant IT staff and assign duties and projectsSpecific Accomplishments* Migrated company email to Google Apps* Deployed two Terminal Servers to ease expenses related to desktop deployment* Migrated to new internet service provider with no user downtime* Saved company over $14,000 a year by switching ISP’s* Upgrade servers from NT4 to Windows Server 2003Telephone and Data Systems

Middleton, Wi, Us

Resolved technology issues for TDS corporate employees in a call center environment* Supported all corporate software systems, including Windows XP Pro, MS Office 2003, Remedy* Troubleshoot Microsoft Exchange email issues* Configured VPN accounts for remote access* Volunteered for special projects , i.e. beta testing new software* Provided expert level support for mobile device issues* Received multiple awards for giving excellent customer serviceInternet Support:* Resolved customer internet connection issues in a call center environment* Used patience and creativity in helping customers understand and resolve issues over the phone* Supported customer internet connections ranging from Dial-up to, DSL, to businesses with Multiple T1's* Maintained excellent customer service while meeting standard performance metrics* Assisted in maintaining and editing the customer accessible FAQ website* Assisted in the training of new employees

New Braunfels, Texas, Us

Prepared classrooms by configuring servers and workstations to Microsoft specifications* Supported all corporate software systems, including Windows 2000 Professional, MS Office 2000/XP* Built Ghost images in Norton Ghost 7 for multiple hardware specifications* Wrote batch file for Ghost automation* Built Exchange 5.5 server for classroom use* Made sure training rooms were clean and ready for customer use

Provided excellent support to AT&T corporate employees* Supported Windows’ 98 and NT4 desktops and laptops* Provided superior troubleshooting support for customer issues with Office ‘97, Internet Explorer andNetscape Navigator* Processed hardware replacement tickets

Computer Science

Education record

Education record

Education record

Education record