• Oversaw daily operations and maintenance of company assets• Managed and motivated a strong team of employees (60+ during season, 30+ during off-season) to perform a variety of tasks in a safe, professional, and team-oriented environment• Planned staffing requirements by developing a daily schedule, deploying company resources, resolving issues, planning, monitoring and evaluating customer requirements and coordinating service• Met demands by hiring, training and managing personnel, verifying work in progress, resolving problems, and reporting progress• Achieved customer satisfaction by negotiating service requirements and rates, anticipating and planning service requirements, addressing inquiries and complaints from customers & public• Drafted plans determining site material, equipment and personnel requirements, writing quotes reflective of these determinations• Reviewed customer invoices, recorded employee time and compensation requirements, processed bi-weekly payroll data while ensuring accuracy of data for billing team• Ensured safety standards were met by completing site inspections, certification checks and hazard assessments• Improved operational processes by evaluating, recommending changes in policy or procedure, and implementing revisions• Completed operational requirements by developing schedules, assigning and monitoring assets, identifying requirements for additional resources, establishing and enforcing safety and productivity standards, resolving various problems related to all aspects of daily operations• Administrative requirements such as organizing and maintaining files, completing reports & various spreadsheets related to operational performance, compiling time sheets and payroll data

Set up and maintained job sites according to contractors needs, managed multiple traffic control personnel, ensured the safety of all who worked in or travelled through sites, assisted work crews where possible, contributed to the overall function, progress, and safety of job sites assigned to me.

Set up and maintained job sites in a manner which allowed work to be done while ensuring the safety of employees and the public. Performed functions relevant to the needs of various job sites, including but not limited to lane drops, road closures, stop and go setups, delegation and management of traffic control personnel, door person, pilot truck duties, and many other tasks implemented to ensure job efficiency while emphasizing safety for all.