Gil Ching Email & Phone Number

Dubai, Ae

• Provide exceptional customer service, ensuring client satisfaction.• Address and resolve customer inquiries and feedback efficiently.• Manage insurance processes including applications, renewals, cancellations, and payments.• Generate and distribute reports on commission payouts.• Conduct thorough research to prepare and follow up on insurance quotes and endorsements.• Offer technical and market support, coupled with persuasive presentations to expand the client portfolio.

Dubai

· Engaged with clients to build rapport and understand their needs.· Developing and presenting customized insurance plans with clear explanations.· Conducting outbound calls to customers for insurance renewals.· Providing assistance and guidance to customers regarding insurance related queries.

Abu Dhabi

• Expertly addressed and resolved customer complaints by leveraging in-depth research via the company's software and knowledge database.• Diligently documented call information, logs, and reports in adherence to standard operating procedures.• Maintained a professional, courteous, and empathetic demeanor while interfacing with customers over the phone.• Successfully promoted and sold financial products, including credit cards, balance transfers, easy payment plans, and loans.• Managed and kept meticulous records of financial and promotional campaigns related to credit and debit cards, car loans, and easy payment plans.

Manila, Philippines