Gilbert Davis Email & Phone Number

Texas, United States

Managed day-to-day staffing and handled scheduling for all store employees.Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.Maintained company's visual merchandise standards through general housekeeping and planograms.Recruited, hired and trained associates to develop into productive team members with excellent product knowledge.Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.Managed store organization, maintenance, and purchasing functions.Completed routine store inventories.

Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.Helped customers complete purchases, locate items, and join reward programs.Used consultative sales techniques to understand customer needs and recommend relevant products and services.Oversaw deposits, processed financial transactions and maintained inventory.Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.Exceeded sales goals by utilizing exemplary customer service skills.Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.Built customer loyalty and retention by delivering excellent shopping experiences.Recommended complementary purchases to customers, increasing revenue.

Bachelor

High School Diploma