Support hardware installation or upgrading, commissioning & troubleshooting of HDD media test machines MC1000, MG250 and Max100 at customers’ sites both local and overseas. Prepare service reports and provide feedback on technical issues with regards to equipment performance To provide after sales technical support & training to customer. Assisting the project team in project executions including of field/site works. Work closely with engineering team in US, vendors and customers for project implementation

To Maintain Multi Disk Writer (MDW, later model of STW) machines which writes servo pattern on a pack of media attached together, instead of writing onto an assembled hard-drive individually, Designated trainer for new hire technicians and those who needed more exposure, update information of new machines and troubleshooting skills to the Engineering Assistant and Specialist. Research done on Spindle Jammed. Classify 95mm and 65mm substrates into Shroud crash and spindle self jam. Implement Seastack device to control disk pack height on 95mm substrates to prevent shroud crash and review 65mm substrates of spindle motor profile to reduce spindle self jam during loading