Gilbert Ortega

Gilbert Ortega Email and Phone Number

Desktop/Network Support Technician @ PACT-ONE Solutions, Inc
las vegas, nevada, united states
Gilbert Ortega's Location
San Diego, California, United States, United States
About Gilbert Ortega

Gilbert Ortega is a Desktop/Network Support Technician at PACT-ONE Solutions, Inc. He possess expertise in windows 7, troubleshooting, windows, computer hardware, computer repair and 8 more skills. He is proficient in English and Spanish.

Gilbert Ortega's Current Company Details
PACT-ONE Solutions, Inc

Pact-One Solutions, Inc

View
Desktop/Network Support Technician
las vegas, nevada, united states
Website:
pact-one.com
Employees:
24
Gilbert Ortega Work Experience Details
  • Pact-One Solutions, Inc
    Service Technician Tier Ii
    Pact-One Solutions, Inc Oct 2014 - Present
  • Nox Solutions, Llc
    Ecommerce/Web Posting
    Nox Solutions, Llc Oct 2018 - May 2020
    Los Angeles County, California, United States
    • Customer Support via email, telephone and Chat.• Coordinating daily media uploads.• Performing simple HTML page and graphical changes.• Post content on carious websites, based on client directions and scheduling.• Order management, processing and light inventory management• Various misc. duties including compiling monthly reports and one off projects (Edit podcast for Laura Ingraham, graphic design for websites)
  • Sound™
    Tier I Customer Support Engineer
    Sound™ Feb 2015 - Jun 2017
    Carlsbad, California
    • Mentor, supervise and lead 18+ engineers to build a cohesive and consistent departmental experience.• Handle escalations from Tier I engineers, management and sales to ensure that high level issues are resolved.• Direct escalation point for VIP accounts, and international clients with technically complex mission critical or politically hot issues.• Serve as the primary technical point of contact for customers implementing server hardware & system software products, to ensure each hospital network configuration is correct and efficient. • Supervised and administered a technical testing program for new hires to determine their technical knowledge.• Perform on-site hospital installation, training for the digital x-ray machine, image reviewing software and overall work flow for hospitals.• Provide leadership and focus on building a strong engineering team by utilizing leadership skills to influence and promote growth within the department.
  • Best Buy/Geek Squad
    Counter Intelligence Agent
    Best Buy/Geek Squad Oct 2007 - Sep 2013
    Diagnose and Repair hardware and software issues on client computers/laptops
  • Geek Squad
    Advance Repair Agent
    Geek Squad Oct 2007 - Sep 2011
    Provided clients with a diagnosis and solution for; computer, gaming systems, camera's, television's to clients specific needs. Ran hardware/software diagnostics using Eurosoft and PC Check. On site training was available for virus software and email clients. Worked as Best Buy El Centro Store#1113 website admin. (http://stores.bestbuy.com/1113/) Position as Advanced Repair technician involved;Troubleshooting with client/Offering solution to clients needsSoftware installation/removals, training on softwareHardware installations and upgrades including; Motherboard, CPU, RAM, HDD, ODD, Power supply, Case fans.Experience as cashier, working point of sale programsCoaching Computer Sales and ServicesReceived training for:Windows Operating system; Windows 95/98/ME/2000/XP, Windows 7Macintosh Operating Systems; Tiger/Leopard/Snow Leopard/LionWord Press

Gilbert Ortega Skills

Windows 7 Troubleshooting Windows Computer Hardware Computer Repair Network Administration Network Security Computer Security Active Directory Malware Analysis Linux Security System Administration

Gilbert Ortega Education Details

  • Sdsu Global Campus
    Information Technology
  • Itt Technical Institute
    Itt Technical Institute
    Information Security- Computer Networking Systems/Internet Security Systems
  • Calexico High School
    Calexico High School
    General Education

Frequently Asked Questions about Gilbert Ortega

What company does Gilbert Ortega work for?

Gilbert Ortega works for Pact-One Solutions, Inc

What is Gilbert Ortega's role at the current company?

Gilbert Ortega's current role is Desktop/Network Support Technician.

What is Gilbert Ortega's email address?

Gilbert Ortega's email address is or****@****ail.com

What is Gilbert Ortega's direct phone number?

Gilbert Ortega's direct phone number is +176055*****

What schools did Gilbert Ortega attend?

Gilbert Ortega attended Sdsu Global Campus, Itt Technical Institute, Calexico High School.

What skills is Gilbert Ortega known for?

Gilbert Ortega has skills like Windows 7, Troubleshooting, Windows, Computer Hardware, Computer Repair, Network Administration, Network Security, Computer Security, Active Directory, Malware Analysis, Linux, Security.

Who are Gilbert Ortega's colleagues?

Gilbert Ortega's colleagues are Chris Conklin, Carlo Sanchez, Joseph Campo, Danielle E., Calvin Kincaid, Claudia Bingham, Wayne Ferguson.

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