Gilbert Garcia

Gilbert Garcia Email and Phone Number

Business Intelligence | Digital Marketing Strategy | Technology Leadership | Data Analytics | Cross-Functional Collaboration | Product Innovation | AI Integration | Operational Efficiency @ Execo
Gilbert Garcia's Location
Central Luzon, Philippines, Philippines
Gilbert Garcia's Contact Details

Gilbert Garcia personal email

About Gilbert Garcia

Experienced Senior Reporting Analyst with a demonstrated history of working in the outsourcing/offshoring industry. Strong analytical and technical professional skilled in Business Intelligence, Database Management, Reporting, Service-Level Agreements (SLA), Contact Centers, Workforce Management, Management, and Employee Training.

Gilbert Garcia's Current Company Details
Execo

Execo

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Business Intelligence | Digital Marketing Strategy | Technology Leadership | Data Analytics | Cross-Functional Collaboration | Product Innovation | AI Integration | Operational Efficiency
Gilbert Garcia Work Experience Details
  • Execo
    Marketing And Project Ops At Execo
    Execo Oct 2023 - Present
    Philippines
    Project Manager for Marketing Team with additional support for HubSpot, WordPress and other reporting needs.
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  • Upwork
    Business Intelligence Developer - Top Rated Plus
    Upwork Nov 2017 - Jun 2024
    Region Iii - Central Luzon, Philippines
  • Teletech
    Senior Reporting Analyst - Enterprise Intelligence Group
    Teletech Feb 2015 - Apr 2018
    Mexico, Pampanga
    Manages the backend update, report creation, and maintenance of various reporting tools such as PowerBi, VMware, Crystal Reports, Business Objects, Microsoft Business Intelligence and Oracle.
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  • Emerson Industrial Automation
    Senior Team Lead - Reporting Services Group
    Emerson Industrial Automation Feb 2013 - Feb 2015
    Manila, Philippines
    Handles a team that supports the Sales and Marketing Team, which is part of the Emerson Industrial Automation Group. The tasks includes sales reporting, ad-hoc reports, applications development, database management and internal trainings.
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  • Sutherland Global Services
    Associate Manager - Cops
    Sutherland Global Services Mar 2010 - Dec 2012
    Clark, Pampanga
    Main responsibility is to lead, motivate and monitor Reports Specialist and Sr. Specialists for them to be efficient and productive through coaching, trainings, maintain good working environment and right sizing the team. Also responsible in providing program and site-wide analysis to different client and stakeholders in the BPO field and in creating site wise reports, database and sharepoint tools to maximize data input and analysis.
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  • Sutherland Global Services
    Reports Specialist
    Sutherland Global Services Mar 2009 - Mar 2010
    Provides account required analysis and giving program metrics data to managers and supervisors to help them in getting the desired result in every project given.
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Gilbert Garcia Skills

Itil Outsourcing Performance Management Business Analysis Data Analysis Service Delivery Vendor Management Process Improvement Analytics Call Centers Bpo Management Sql Workforce Management Team Management Transition Management Sla Business Intelligence Customer Satisfaction Employee Training Customer Service Reporting And Analysis Customer Support Applicant Tracking Systems Six Sigma Customer Experience Databases Oracle Database Microsoft Sql Server Sql Server Reporting Services Sql Server Integration Services Microsoft Power Bi

Gilbert Garcia Education Details

Frequently Asked Questions about Gilbert Garcia

What company does Gilbert Garcia work for?

Gilbert Garcia works for Execo

What is Gilbert Garcia's role at the current company?

Gilbert Garcia's current role is Business Intelligence | Digital Marketing Strategy | Technology Leadership | Data Analytics | Cross-Functional Collaboration | Product Innovation | AI Integration | Operational Efficiency.

What is Gilbert Garcia's email address?

Gilbert Garcia's email address is gm****@****ail.com

What schools did Gilbert Garcia attend?

Gilbert Garcia attended Holy Angel University.

What skills is Gilbert Garcia known for?

Gilbert Garcia has skills like Itil, Outsourcing, Performance Management, Business Analysis, Data Analysis, Service Delivery, Vendor Management, Process Improvement, Analytics, Call Centers, Bpo, Management.

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