Gilbert S. Email & Phone Number

Texas, United States

Developed and implemented compliance policies and procedures. Monitored employee adherence to company policies, laws, and regulations.Assessed the effectiveness of existing processes and procedures related to compliance.Provided guidance on regulatory requirements.Tracked assignment completion to provide weekly metrics.

San Antonio, Texas, United States

Texas, United States

Developed and implemented compliance policies and procedures. Monitored employee adherence to company policies, laws, and regulations.Assessed the effectiveness of existing processes and procedures related to compliance.Provided guidance on regulatory requirements.Tracked assignment completion to provide weekly metrics.

San Antonio, Texas, United States

Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement. Developed training modules and documentation to train staff. Administered bookkeeping functions to generate invoices and handle accounts payable and receivable. Identified operational process inefficiencies to recommend necessary improvements. Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales. Oversaw personnel to… Show more Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement. Developed training modules and documentation to train staff. Administered bookkeeping functions to generate invoices and handle accounts payable and receivable. Identified operational process inefficiencies to recommend necessary improvements. Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales. Oversaw personnel to maintain adequate staffing and minimize overtime. Addressed and resolved client or customer inquiries to foster superior standards of service. Implemented and developed operational standards, policies and procedures. Responsible to manage all office functions and processes including clerical, personnel, medical records, office machines and payroll. Assists in the billing process and financial functions as needed. Oversaw communications including telephones, mail and tracking of physician orders. Promoted compliance with all state and federal regulations. Promoted Agency philosophy and mission by presenting a positive image to customers. Facilitated of the hiring process to include; recruitment, initial applicant screening, interviewing, reference checks, administering required examination, license verification and criminal history checks. Maintenance of personnel files according to regulations. Assisted in the orientation process to include completion of required human resource documents, name tags and employee education of personnel policies. Promoted compliance with all state and federal labor and personnel regulations. Show less

San Antonio, Texas, United States

Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement. Developed training modules and documentation to train staff. Administered bookkeeping functions to generate invoices and handle accounts payable and receivable. Identified operational process inefficiencies to recommend necessary improvements. Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales. Oversaw… Show more Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement. Developed training modules and documentation to train staff. Administered bookkeeping functions to generate invoices and handle accounts payable and receivable. Identified operational process inefficiencies to recommend necessary improvements. Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales. Oversaw personnel to maintain adequate staffing and minimize overtime. Addressed and resolved client or customer inquiries to foster superior standards of service. Implemented and developed operational standards, policies and procedures. Responsible to manage all office functions and processes including clerical, personnel, medical records, office machines and payroll. Assists in the billing process and financial functions as needed. Oversaw communications including telephones, mail and tracking of physician orders. Promoted compliance with all state and federal regulations. Promoted Agency philosophy and mission by presenting a positive image to customers. Facilitated of the hiring process to include; recruitment, initial applicant screening, interviewing, reference checks, administering required examination, license verification and criminal history checks. Maintenance of personnel files according to regulations. Assisted in the orientation process to include completion of required human resource documents, name tags and employee education of personnel policies. Promoted compliance with all state and federal labor and personnel regulations. Show less

San Antonio, Texas, United States

Prepared operational and risk reports for management analysis. Planned, directed, or coordinated activities of workers in branches, offices, or departments of establishments, such as branch banks, brokerage firms, risk and insurance departments, or credit departments. Established and maintained relationships with individual and business customers and provided assistance with problems these customers may encounter. Evaluated data pertaining to costs to plan budgets.… Show more Prepared operational and risk reports for management analysis. Planned, directed, or coordinated activities of workers in branches, offices, or departments of establishments, such as branch banks, brokerage firms, risk and insurance departments, or credit departments. Established and maintained relationships with individual and business customers and provided assistance with problems these customers may encounter. Evaluated data pertaining to costs to plan budgets. Recruited staff members and oversaw training programs. Oversaw flow of cash and financial instruments. Evaluated financial reporting systems, accounting and collection procedures, and investment activities and made recommendations for changes to procedures, operating systems, budgets and other financial control functions. Reviewed collection reports determining status of collections and amount of outstanding balances. Developed and analyzed information to assess current and future financial status of firms. Established procedures for custody and control of assets, records, loan collateral and securities to ensure safekeeping. Show less

San Antonio, Texas, United States

General cashier duties ranging from cash handling, product replacement, product sales and general store maintenance. Assisted store managers with general PO fulfillment and filing duties. Gained $15,000 extra revenue for the company by selling credit applications and warranties to customers.

Sold and assisted guest with mobile devices, plans and electronics. Provided guests with general knowledge to better comprehend how to work their electronic devices, Closed guests with upgrades and new lines of service generating about $30,000 for the company.

San Antonio, Texas, United States

Helped Apple Customers with technical issues that affected their various Apple products. Learned basic and advanced resolution techniques and how to engage with the customer without using a script.

Master Of Science - Ms, Health/Health Care Administration/Management

Bachelors Of Science, Chemistry

Master'S Degree, Data Analytics