Giles Paul Email & Phone Number

Australia

Apac

Contino is an industry leading transformational technical consultancy partnering with global iconic brands to accelerate innovation through the successful adoption of Enterprise DevOps and Cloud Computing technologies. As a delivery consultant, I provide project management and oversight to clients ensuring transparency, visibility and context relative to architecture design and technical solutions. Since commencing with Contino APAC, I have engaged in delivery of projects within the airline (Jetstar) and financial (NAB) domains with a focus on DevOps and Cloud Transformation services on the AWS platform.Primary achievements include successful recovery of in-flight projects impeded by disfunction within customer and vendor teams, remediation of resourcing constraints and actioning blockages to project delivery, providing a clear runway for engineers to carry out chartered deliverables.

Australia

Melbourne, Australia

API is a major wholesale pharmaceutical distributor and retail component with approximately 440 stores and complex systems architecture including store POS systems, e-commerce and wholesale portals, ERP and warehouse management systems, and interfaces to externally managed systems.As the Enterprise Test Manager, my key responsibilities were to:• Lead the Enterprise Testing function - developing test strategies, year-on-year road maps, process improvements and introducing software testing best practices• Establish new dedicated application test environments and enterprise test capability• Deliver major SAP and SAP Ariba implementation testing - documenting test strategies and plans, system, system integration, performance and UAT test phases and design of dedicated test facility • Oversee testing of infrastructure initiatives to migrate SAP and other major systems to AWS ‘Cloud’ infrastructure• Develop and implement new test governance framework for revised IT team structure, transition own testing team from centralised to de-centralised, business partner model• Drive application of Waterfall and Agile methodologies• Manage teams of 6-15 test resources• Ensure direct reports are highly motivated and results orientated in quality delivery• Work with direct reports to identify individual professional development goals

Melbourne, Australia

As the Software Quality Assurance Manager, I was responsible for developing strategies, year-on-year road maps process improvements and managing the delivery of comprehensive test support on several major projects and periodic system releases delivered as BAU operation ensuring the quality of the end product and timely delivery within estimated budgets. The supported systems included various Gaming Management, Patron Management, Loyalty Maintenance, Point of Sale, Hotel Booking and Business Management systems Under my direction, the QA Team were instrumental in successfully delivering a high level of test confirmation on key projects. Key responsibilities included:- Establish and maintain a competent QA team ensuring skill availability and capacity to meet demands- Drive industry best practices and strategies to ensure continuous improvement of existing processes and methodology to maximise test effectiveness- Manage delivery of test support on a diverse range of projects and periodical software releases of enhancements to ‘in-house’ and ‘off the shelf’ systems- Collaborate with project teams to develop strategies and test plans detailing the test approach and methodology to be adopted- Oversee QA team efforts ensuring adequate test coverage, accuracy of test estimates and delivery within project schedules- Track and manage financial recoveries and resource expenditure to achieve forecast budgets- Conduct periodical performance reviews of direct reports and work with each to source training opportunities to achieve individual development goals

With Crown’s investment in Casinos both nationally and internationally, I was assigned to project teams comprising of IT and business personnel to implement systems at acquired and green field properties. My charter included development of a new ‘Table Management’ system for implementation at the first international property.Key responsibilities included:- Conduct gap analysis to identify variations in regulatory controls, business unit requirements relevant to processes/procedures, native currencies etc. and subsequently define required changes to system configurations to accommodate the defined requirements- Manage test efforts utilising teams comprising of business personnel from various business units to ensure system behaviour was as defined- Submit test evidence to internal audit and regulatory bodies as required for approval prior to system deployment to production- The primary systems deployed at other Crown properties included Casino, Table and Patron Management systems as well as subsequent deployment of associated ancillary systems- Develop relevant training materials and facilitate training to relevant system user groups in readiness for launch- Provide on-floor support during the hypercare period post go-live

Melbourne, Australia

Appointed as a Business Analyst/Deployment co-ordinator within the Gaming Systems team. In this role I was assigned the responsibility of implementing many major initiatives to the gaming floor and the transfer of Crown’s systems to a newly acquired property in Western Australia.Key responsibilities included:- Identify and define system requirements from an operational requirement perspective ensuring the systems met regulatory approval and were conducive to operational policies and procedures.- Manage 'user acceptance’ verification of the end product utilising personnel from relevant business units impacted by system changes- Devise product roll-out plans including the provision of training to operational personnel- Provide on-floor support basis during the hypercare period post go-live

Professional Scrum Master 2 - Information Technology Agile Project Management

Professional Scrum Master 1

Istqb Advanced Test Manager

Istqb Advanced Test Analyst

It Team Leadership

Istqb Software Testing Foundation

Project Management

Learning To Lead

Coaching For Success

Providing Quality Service - Working With Customers & Colleagues

Negotiation And Crisis Intervention

Impact Testing Of Plastic And Composite Materials

Certificate Of Technology In Mechanical Engineering & Design Drafting