Profituity is a technology company that develops and markets cloud-based payment solutions with an emphasis on enabling third-party processors and high-volume originators to self-manage the facilitation of ACH and check-based transactions. The company provides software solutions and related services within a variety of segments, including retail, government, education, utilities, telecom and banking.

ServiceMaster is a disaster restoration business primarily dealing with water and fire damage and reconstruction after damage. At ServiceMaster, the Project Estimator is responsible for creating water damage, fire damage, cleaning, and construction estimates for many different Insurance Companies and Adjusters pursuant to ServiceMaster estimating standards and insurance compliance using Xactimate, Xactanalysis, Restore 365, and MICA for insurance agencies. Additionally, the Project Estimator manages customer restoration and construction projects from start to finish and works and communicates with homeowners, insurance adjusters, sub-contractors, and all necessary parties for each project. • Generate 5-8 weekly estimates and reduced Owner estimate workload by 50%• Recognized by customers repeatedly for exemplary customer service and industry knowledge.

iResponze is a small digital start-up focused in the hospitality field on providing review responding services and social media services to hotels. At iResponze, the title of Social Media Manager extended far beyond the traditional idea of a social media manager. The position was two-fold: the Manager was responsible for daily activities of iResponze’s client-facing Social Media Management Service and all employees, and the Manager supported the marketing and sales team. The Social Media Manager maintained iResponze website content and wrote content for iResponze Blog, designed promotional and advertising materials using Adobe Illustrator & Photoshop, developed strategy and content for social media pages, and supported the development, implementation, and evaluation of marketing/advertising strategy and campaigns using Pardot and Salesforce. Finally, the Social Media Manager assisted with the creation and implementation of iResponze’s Social Media Management Service, managed five social media team members across the US and India, and 10 social media clients. • Promoted from Marketing Coordinator to Social Media Manager to manage new Social Media Team Members• Created a client/social team management system to streamline tasks for each client per month• Celebrated by Social Media team members as an excellent leader and support system• Acknowledged by clients repeatedly for exemplary social media tactics, customer service, and industry knowledge

Limestone College is a small liberal arts college located in Gaffney, SC. The Marketing Coordinator at Limestone aided in the development of a strategic marketing plan for each budget year for the Limestone Extended Campus (online and off-campus courses), designed marketing materials for prospective and current students using Adobe Creative Cloud and Microsoft, and developed content for the Limestone website and Limestone College Extended Campus social media.

• Approached browsing customers and initiated conversations to determine buyer preferences• Carried out re-merchandising, display, price markdowns duties• Followed latest trends in order to provide up-to-date information to customers

-Taught Italian children English as a second language-Full-time, live-in au pair for children ages 2 and 4-Developed the ability and adaptability to live and work in a multi-lingual environment-Developed skills to interact with and teach culturally diverse students

•Published relevant content to the Law School website and social media•Designed graphics to be used on Law LCD screens and social media•Edited and proofed material for Carolina Law Magazine

-Used communication tactics to educate potential students about UNC and the admission process-Created and published Admissions’ blog and social media content daily and specific pages of the Admissions’ website -Designed graphics and infographics to be used in print and on the website using Adobe Illustrator and Photoshop-Filmed and edited informational videos to be used on the website and blog using Adobe Premier Elements

• Provided friendly customer service to improve shopping experience• Maintained a clean and organized store for better customer service• Handled cash transactions and balance the register nightly