In my role, I oversee a $100M professional services portfolio, delivering realized economic value to the customer. I led a diverse team of over 80 product consultants, creating a collaborative and supportive environment. I also mentor business consultants, equipping them with the tools and strategies they need to deliver real value. Building and nurturing strong relationships with key international stakeholders is a core part of my role. * Awarded Communications, Media & Travel Client Partner of the Year for exceptional performance and client dedication. * Led 80+ resources across 5+ projects, ensuring seamless operations and delivery of high-quality services. * Demonstrated exceptional strategic growth capabilities by expanding the professional services book of business with a five-year CAGR of 157%. * Instrumental in strategic planning and execution of a $1.4B+ NPV engagement, exceeding client expectations.* Served as Director for two 501(c)(3) non-profits and provided pro bono consulting for an additional 501(c)(3) through Adobe, leveraging expertise to drive impactful initiatives and support charitable organizations.Senior Client Partner: Jul 2022 - Feb 2024

As part of my duties, I led product marketing and go-to-market strategies for Adobe Photoshop and Lightroom, focusing on the consumer photo segment. I worked with cross-functional teams to create and fine-tune customer journeys for both desktop and mobile platforms. By collaborating with stakeholders on product marketing, SEO, and pricing, I helped shape product roadmaps and exceed our revenue targets.* Surpassed $36M annual revenue target for consumer photo segment.* Influenced product roadmaps, aligning with SEO and pricing strategies to exceed revenue objectives and achieve Gross New ARR targets.

During my tenure, I managed a talented team of over 50 consultants to roll out impactful omnichannel digital marketing campaigns, exceeding client expectations and driving significant user and revenue growth. I designed and launched more than 150 omnichannel experiences across various industries, integrating third-party tools into client SaaS solutions to boost real-time personalization and engagement metrics.* Consulted for 130+ global enterprise companies, demonstrating extensive industry knowledge and client management expertise.* Presented at Adobe Summit three times, sharing insights and strategies with VPs and senior marketers from top global brands.* Utilized data science and AI/ML to identify high-value audience segments, achieving a 220% increase in prospect reach and surpassing lead generation goals.

In my role, I led upgrades to IT infrastructure, driving cost savings and boosting operational efficiency. I managed the transition of outdated mainframe systems to a cloud-based SaaS platform, significantly reducing claimant wait times. I also streamlined telecommunications services, resulting in impressive annual savings. I helped increase yearly collections by identifying and implementing improvements in data management.* Delivered a 65% increase in yearly collections, generating an additional $2.7M annually for the Department of Labor by digitizing forms and streamlining collection processes.* Achieved a 630% increase in organic search web traffic over 12 months by creating and executing strategic content without additional marketing expenditure.* Reduced costs and expenditures by 67% over 24 months through strategic IT and data management initiatives, enhancing departmental budget efficiency.* Migrated legacy systems to a SaaS-based private cloud, resulting in a 70% reduction in claimant wait time and improving user experience.* Generated a 25% annual savings by consolidating telecommunications services, optimizing budget management, and cost optimization efforts.