Gillian Bennett Email and Phone Number

• Sales consultancy Listened to customers’ requirements and sold accordingly based on their wants and needs, giving advice when necessary on a variety of different product sectors from homeware to men’s tailoring. • Customer serviceDealing with complaints from members of the public in order to reach a satisfactory conclusion for both the customer and the business. • Stock taking and salesfloor phase changing Managing a small team of stock takers on a seasonally basis through… Show more • Sales consultancy Listened to customers’ requirements and sold accordingly based on their wants and needs, giving advice when necessary on a variety of different product sectors from homeware to men’s tailoring. • Customer serviceDealing with complaints from members of the public in order to reach a satisfactory conclusion for both the customer and the business. • Stock taking and salesfloor phase changing Managing a small team of stock takers on a seasonally basis through the use of a purpose-built handheld terminal device. Ensuring all head office stock allocation and positioning demands were met. • Junior staff mentoring and training Coaching new starters through the online training program, health and safety guidelines and regular performance meetings. Show less

• Outbound lead generation Telephone outreach to warm leads provided by a data management service with the goal of further qualifying them and converting into an appointment for a home visit from a consultant. • Inbound call handling and lead generation Dealing with inbound telephone enquiries and helping them find the possible solution for their needs. • New staff training Talking new starters through the sales process, listening to their calls and subsequently providing… Show more • Outbound lead generation Telephone outreach to warm leads provided by a data management service with the goal of further qualifying them and converting into an appointment for a home visit from a consultant. • Inbound call handling and lead generation Dealing with inbound telephone enquiries and helping them find the possible solution for their needs. • New staff training Talking new starters through the sales process, listening to their calls and subsequently providing feedback to aid their development Show less