Gillian Hill Email and Phone Number

• Delivery of Face-to-Face training on all Heine diagnostic instruments to distributors, Surgeons, Dentists, GP’s, Nurses, Veterinarians, and all other health professionals.• Presentation/training and delivery of educational material to university students in Dental, General Practise, Veterinarian and Ophthalmology departments, for medical instruments required for their degree courses.• Provision of business proposals to current and prospective distribution partners. • Implementation of sales programs by developing field sales action plans.• Maintain State sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.• Ongoing development of professional and technical knowledge by attending educational workshops; reviewing professional publications and establishing personal networks.• Coordinate sales effort with marketing, sales management, accounting, logistics and technical service tools/departments. • Adherence to sales budgets and development of a state business plan to help achieve and exceed sales targets. • Utilise company CRM for existing customers highlighting profile, share and value opportunities. • Provide additional technical support and ongoing training to new and existing customers, for products and services available. • Provide GP’s and Health Professionals with the resources to ensure their staff and patients have the most up-to-date equipment, products and services available for accreditation purposes and ultimately patient care.• Participation in trade shows, training events and conventions when required.

• Attracting new customers and penetrating existing markets using intelligence gathering on customers and competitors.• Business development – building relationships of Trust within the Pest & Building/Construction Industry. • Advising on, drafting, and education on sales policies and processes.• Follow-up and analysis of sales activity.• Formal proposal and presentation to prospective clients within the Pest & Building/Construction industry.• Preparation of all CodeMark certification requirements for new products.• Development of Manuals required for certification and training.• Undertook Industry specific training and qualifications to get a ‘Grounds Eye View’ of the industry – Pest management and Pre-Construction qualifications.• Account planning and performance monitoring.• Implementation of marketing strategies for new products and services, LAM specific and state-wide.• Built solid relationships with clients and peers, always displaying genuine enthusiasm, initiative, and commitment.

Prestige Training & Assessment is a professional organisation that operates within the Pest Management and Building and Construction Industry. They specialise in industry specific training, assessment, and auditing, offering a wide range of workshop, practical based training along with some accredited training working under an RTO.• Develop clear and effective written proposals/quotations for current and prospective customers within the Pest and Building industry.• Establish, develop, and maintain business relationships with current customers and prospective customers to generate new business.• Design appropriate workshop-based training for specific Manufactures or Pest Management businesses. • Use questionnaires and surveys in consultation with managers and staff to analyze training needs as they relate to the goals of the organization and work area• Compile training manuals• Develop training resources, which may involve preparing notes and visual displays from researched information or their own knowledge• Arrange and or conduct training courses/workshops, which may involve demonstrating equipment, operating video recorders and cameras, leading group discussions or role-playing activities• Evaluate the effectiveness of training programs using surveys, questionnaires, interviews and by observation, to plan future courses or to amend existing ones• Obtain information on work-related external courses, prepare reports on their suitability, and make recommendations on staff attendance at training courses• Prepare, administer, and conduct training assessments• Maintain learner outcomes in a Learning Management System.

• Management of a Queensland state territory with over 3,000 customers.• Establish, develop, and maintain business relationships with current customers and prospective customers to generate new business for the Vital Medical Supplies products/services. • Follow a GP and Pharmacy call cycle, telephone calls and face to face visits and deliver a consistent sales message, provide reliability of service.• Develop clear and effective written proposals/quotations for current and prospective customers. • Implements sales programs by developing field sales action plans.• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.• Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.• Contributes to team effort by accomplishing related results as needed.• Expedite the resolution of customer problems and complaints. • Coordinate sales effort with marketing, sales management, accounting, logistics and technical service tools/departments. • Analyse the territory’s potential and determine the value of existing and prospective customers value to the organization.• Adherence to sales budgets and development of a personal business plan to help achieve and exceed sales targets. • Utilise company CRM for existing customers highlighting profile, share and value opportunities. • Identify advantages and compare supplier’s products and services. • Plan and organize personal sales strategy by maximizing the Return on Time Investment for my territory. • Supply management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

• Attracting new customers and penetrating existing markets using intelligence gathering on customers and competitors• Generating leads for possible sales• Advising on, drafting and enforcing sales policies and processes• Follow-up and analysis of sales activity• Formal proposal and presentation management • Business model design and analysis• Account planning and performance monitoring• Proposition development and campaign development• Business development using information management • Implementation of marketing strategies including, merchandising, optimising product visibility and brand recognition.• Organised Local Area Marketing campaigns (Daily News) and National Marketing campaigns, including securing a television spot on channel 9’s ‘The Today Show” • Aligned partnerships with corporate businesses. • Increased sales for Corporate Gifting with local and interstate businesses.• Instigated and managed charitable fundraising events.• Successful product placement/sales into fine dining restaurants and cafes.• Consultation services to Brides for their up-and-coming Weddings.• Organised fundraising promotions for local schools and community events.• Provisioned ‘Corporate High Teas’ and business training workshops.• Business Analysis: Cog’s reduction, costed rostering and business productivity improvement.• Training of sales teams in advanced product knowledge, customer service, sales techniques to improve on market share and product knowledge.

• Provide existing clients and potential new clients, a relationship that enables quick and efficient access to all Diabetes Australia NSW products and resources and ensure they are aware of ongoing promotions.• Generating leads for possible sales• Follow-up and analysis of sales activity• Promoted, educated, and trained customers on Diabetes Australia NSW products & services.• Promoted membership and fundraising initiatives eg. Buzz Day and Great Australian Bite.• Represented DA-NSW and participate at pharmacy held events.• Organised in-store promotions, demonstrations, and training. • Followed all cycle and updated on new and existing products and services• Installation, training, and support for NDSS on-line ordering systems.• Provided technical support to customers for products and services available.• Developed and managed a CRM (Customer Relationship Management System) database of health-care professionals and customers.• Training of pharmacists and staff in advanced product knowledge for TrueTrak Blood Glucose Monitor and other accessories

• Management of a large sales team (70+) in Metro and ‘Far Regional’ areas of QLD working primarily within FMCG Industry.• Increased clients’ sales by more than 300%.• Increased staffing levels from 6 to 104 in 2 years, and through building relationships of trust, have had the highest staff retention in Australia.• Formal proposal and presentation, to existing and potential new clients, the business opportunities on offer; Product Sampling, Merchandising, Promotional and Event management. • Developed new business and built a solid relationship with clients and peers, always displaying genuine enthusiasm, initiative, and commitment.• Organised in-store promotions, demonstrations and training across Woolworths, Coles and independent grocers for large clients such as Peters, Cocoa Cola, Lindt, Loreal etc. • Account planning and staff performance monitoring• Maintenance of stock levels and stock ordering for in-store demonstration purposes, for all of Queensland activity.• Implementation of marketing strategies, optimising product visibility and brand recognition.• Ongoing costed rostering, ensuring the client receives the best productivity.• Implements sales programs by developing field sales action plans.• Completes sales operational requirements by scheduling and assigning employees, following up on work results.• Maintains sales staff by recruiting, selecting, orienting, and training employees.• Contributes to team effort by accomplishing related results as needed.• Initiated a new national scheduling process.• Streamlined training, auditing, and coaching programmes for new sales representatives.• Established sales initiatives for top performing representatives. • Consistently accepted workloads from other overstretched states resulting in increased national sales.• Training of sales teams in advanced product knowledge, customer services, sales techniques, and product knowledge.