Being the first friendly face guests see as they enter the store. Greeting guests, booking appointments both in person and over the phone. Checking in and out guests for waxing services. Assisting guests with any queries, concerns and general information regarding services and products. Operating a computer based till system through Millennium salon software, dealing with cash and card sales. Responsible for opening and closing of tills at beginning or end of shift. Submission of daily reports to Corporate throughout the day for till totals, service and product totals.

While working as an Account Executive with Now Media Group my daily tasks and responsibilities included, Generating leads and calling potential clients in assigned territories across the United States. Working as a team to develop new innovative and strategic sales approaches. Managing new and potential client data within a CRM, ensuring all information is correct and all communication is logged.

Employed by Noonan Services Group Ltd as a Customer Service Representative in Liffey Valley Shopping Centre, one of Ireland's leading shopping destinations. While working here I gained valuable experience in all areas of Customer Service. I dealt directly with customer queries, complaints and offer general information. I dealt directly with any customer enquiries they may have and liaise with other departments within a large centre such as Security and Cleaning to provide the best service to customers. I also have experience selling Gift Cards, handling large amounts of cash and operating a computer based till system. Others duties include answering phones, responding to emails, making bookings and preparing invoices.