Gillian Keller Email & Phone Number

United States

Palma, Balearic Islands, Spain

Built and ran social media pages for small businesses, mainly using Twitter, Facebook, YouTube, LinkedIn, Pinterest, TripAdvisor, and Instagram. Created and regularly updated websites and blogs for small businesses using WordPress and similar tools. Created original media and marketing content, including photos, videos, Boomerangs, blog posts, flyers, programs, and other original graphics. Regularly shared pertinent posts or articles on relevant social media pages and groups. Created social media sites and trained businesses on how to successfully use them to boost business. Monitored social media accounts and engaged with and responded to users. Used paid advertisements and SEO to promote important posts, and made adjustments as needed in response to data and analytics.

Greater Palma De Mallorca Metropolitan Area

Manager of both the bar and kitchenRan social media sites from the page including Facebook, TripAdvisor and Instagram, created original content and engaging with followers or usersPlanned and catered regular events, including birthday parties, Christmas parties, local holidays and large sporting events. Collaborated with local businesses for joint events and fundraisersWorked with local radio stations and newspapers for marketing campaigns Head chef, responsible for opening a new kitchen, creating monthly menus, training staff to prepare the menusScheduled the weekly rota and trained new employees both behind the bar and in the kitchenReconciling daily and monthly accounts, organizing and paying bills, and preparing accounts and paperwork for the accountantOrdering and organizing stock and inventory for both the bar and kitchen

Palma Area, Spain

Head writer for the Mallorca Edition, wrote between 15 and 30 articles (4000-6000 words) for each biweekly issue, uploading each on GoogleDocsPublished significant and relevant articles on the website using WordPressPosted articles on the edition’s social media pages including Facebook and Twitter, shared articles in relevant groups, and engaged with readers and direct messageSought out exclusive articles, attended local events, press releases, restaurant openings, exhibitions and moreCreated a network of sources and notable locals, worked closely with advertiser and readers

Amsterdam Area, Netherlands

Created original content for social media, mainly FacebookResponsible for daily opening up the establishment and ran a team of between five and ten staff members. Planned and promoted eventsUsed online reservations system to organize daily reservationsResponsible for reconciling the team’s end of day revenueTrained new staffPerformed inventory checks and ordered of non-food and beverage items weekly

Can Pastilla, Mallorca, Spain

Responsible for rebranding businesses and top-to-bottom dutiesCreated and ran social media sites, creating original and engaging content on a regular basisCollaborated with local newspapers and radio stations for marketing and advertising in the areaPlanned and catered regular events, including sporting events, local holidays, and birthday parties and wedding receptionsCollaborated with local hotels to run marketing campaigns inside the hotelManaged stock and orderingManaged a team of four, responsible for hiring, training and payroll Reconciling daily and monthly accounts, responsible for all bookkeeping

Firenze, Italy

Created and ran social media accounts for the bar and restaurantTrained staff and management to run social media accounts with original contentOrganized reservations and private partiesAdvertized in local hotels and businesses, and worked the community to promote the establishment

Portland

Bachelors of Arts: Organizational Communication Minor: PsychologyFocus in; Marketing, Media & Social Media, Journalism, Interpersonal & Leadership Skills, & Group Collaboration . Thesis: Social Media & the First Amendment University of Portland; Salzburg, Austria 2008-2009Focus on Fine Arts, History, and German Studies

Downtown Portland, Oregon

Greeted guests at the entrance, the first face they seeresponsible for reservations and preparing private rooms for eventsRan all money transactions, credit cards and cash for the entire restaurant, and did the end of day reconciling of cash and credit receipts Assisted team members when needed

Eugene, Oregon Area

Greeted clients and took deliveriesResponsible for phones, filing, faxing and outgoing mailConverted client files from paper to a new computer system

Eugene, Oregon Area

Set up rooms and tables for events, including linens and decorations Greeted guests and took coats Catering of events Cleanup and takedown of tables and roomsOn late-night events, responsible for closing the establishment and locking up of building.

Organizational Communication Studies, Communication, Psychology

Activities and Societies: Study Abroad: Salzburg Austria. Aug. 2008 - Aug. 2009

Education record

Activities and Societies: Varsity Golf Team Mission Work in Mexico