Gillian Arnold-Mitchell Email & Phone Number

The Hague Area, Netherlands

Since April 2015 I have been on loan to the ICC from the ICTY to assist with a restructuring project. The tasks involved are comparable to ICTY, however while the HR duties are similar, the processing of tasks is different, providing an alternative prospective to HR procedures.

The Hague Area, Netherlands

Vacancy Announcements/Job Openings:• prepare and advertise vacancy announcements• maintain vacancy announcement files, tracking the status of vacancies from posting to recruitment of candidate• establish and monitor budgets• create and update Excel spreadsheets of processPre-employment Screening and Interviews:• screen applications; schedule candidate tests and interviews• arrange panel meetings for Central Review Bodies following selection/rostering of candidatesAdministrative Support in Recruitment:• provide administrative support; prepare correspondence to prospective candidates and relevant offices• schedule the Global General Services Test (GGST), finance test and coordinate competitive recruitment examinations, interview prospective candidates, finalize interview reports and finalizing the recruitment process;• analyse, maintain and provide statistics to auditors and third parties;Advice and Staff Support:• prepare job offers• provide advice and general guidance to staff on recruitment procedures.Staff Administration Support:• Assess contractual status of staff members• review and update the status of benefits and allowances such as dependency allowances, rental subsidies, education grant and assignment grants• review, process and advise on entitlements such as official travel, including home leave and education grant travel, shipment and pension fund• carry out induction for new staff members, verifying all documents; provide authoritative advice to staff members on staff administration matters;Special Service Agreement Contracts:• prepare contracts for consultants and individual contractors• calculate and process the contract finances, including travel and DSA• maintain document management, recording the status in ExcelInternships:• Supervisor for the Internship Programme (+/-100 interns). Recruit interns to manage the programme, ensuring that the programme runs smoothly and to the satisfaction of all departments.

The Hague Area, Netherlands

Office Management Support:• provided overall administrative support • screened, logged and prioritized incoming correspondence for appropriate action and distribution• drafted and edited all correspondence and reports for despatch• prepared travel folders including travel requests, DSA rates, travel and hotel bookings• researched documents, compiled information, assisted with the preparation of presentations, reports and outreach material.Planning and Organising:• managed my Programme Officer's agenda• maintained the general electronic filing system of correspondence and contacts database• facilitated the general planning, preparation and efficient overseeing of meetings internally and externally, including teleconference calls• liaised with meeting participants and offered support when necessary, followed-up on correspondence with participants on meeting related logistic information;• Drafted meeting minutes

The Hague Area, Netherlands

• produced official English transcripts of interviews undertaken by the Investigations Division. These transcripts were urgently needed by the Office of the Prosecutor in preparation for trials• coordinated with the Evidence Unit, Digital Department in order to acquire poor audio material enhanced• liaised with the Investigation Teams in order to obtain more information with regard to a particular investigation or interview;• reviewed transcriptions carried out by colleague transcribers to ensure accuracy and compliance with the guidelines;• all documentation is regarded with the highest priority of confidentiality.

The Hague Area, Netherlands

I worked in the Music Centre of the International School of The Hague on a voluntary basis. My duties included:• organizing and managing all administrative tasks• liaising with students, parents and teachers with regard to the smooth running of music lessons• updating and maintaining agendas ensuring that all involved with the Music Centre were continually fully informed of events, including creating and displaying posters• providing general assistance and support to visitors (adults and students) to the Music Centre

Hanoi, Vietnam

• taught English to non-English speaking adults at the school, as well as private teaching to a number of adults and children of the Korean, Japanese, Taiwanese and Vietnamese communities in Hanoi.• as well as English language skills, I taught presentation and confidence building skills to encourage the non-native speaker to feel comfortable in a social environment.

Hanoi, Vietnam

Committee member responsible for membership which involved:• meeting, greeting and orienting multi-cultural newcomers to Hanoi• compiling and continually updating membership data• attending all HIWC functions including board meetings• organising and distributing the monthly newsletter

Dhaka, Bangladesh

• performed a full range of administrative duties relating to consular, immigration and commercial affairs including the bidding for tenders• liaised with senior officials from local government bodies with regard to confidential information relating to immigration and asylum affairs• interviewed and followed up business and student visa applications which required strong interpersonal skills and good analytical skills to complete the visa application process• prepared and processed correspondence to the Belgium Ministry of Foreign Affairs in English, French and Dutch; translated and edited various correspondence and documents from French and Dutch into English• provided the expected support to visa applicants, following up on their applications and meeting the deadlines expected

The Hague Area, Netherlands

• co-ordinated the smooth running of administrative tasks for several engineers;• processed incoming and outgoing correspondence;• organized and managed meetings with outside guests;• arranged travel itineraries.

The Hague Area, Netherlands

• organized and managed a wide scope of administrative tasks;• proof read and final editing of complex documents and reports drafted by non-English speaking engineers• organized and managed the smooth running of meetings, taking minutes, transcribing the notes for final approval and participated on the logistics side of an international conference• arranged travel itineraries• developed strategies to prioritise tasks to successfully meet the expectations of the engineers in order to meet deadlines• liaised with departments within Shell, co-ordinating information as necessary.

Edinburgh, United Kingdom

• using creative interpersonal strategies and customer orientation I advised and guided clients on investment opportunities available, in order for the Building Society to achieve its investment goals• carried out all relevant correspondence using shorthand and audio typing skills;• dealt with deposits, withdrawals and banking of funds.

Edinburgh, United Kingdom

• processed all correspondence using shorthand and audio typing skills• handled all telephone communications relating to insurance claims

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Education record