Gillian Porter Email and Phone Number

I am an highly experienced, self motivated leader with 35 years banking & finance experience. I remotely managed a large team over a widespread area. I have successfully project managed all branches go through high value refurbishments. I manage the communication of information from a high level within the bank to all colleagues within branches. I am driven by achievement, customer excellence and high colleague engagement. I have a passion for all colleagues to realise their potential to have a positive impact on delivering business results whilst delivering a high standard of customer service with fair customer outcomes. I ensure all colleagues have the key information and skills to enable them to educate and protect their customers from all types of modern day fraud. I am a strong communicator, who interacts and influences stakeholders to mitigate operational risks to meet business objectives through streamlining.