Gilson Fagundes Email & Phone Number

Austin, TX, US

Austin, Texas, United States

Austin, Texas, United States

• Local and offshore team management. Technical staff and PMO. Talent acquisition and development.
• Sales enablement. Pipeline and capacity planning process improvements using automated data aggregation and analytic tools.
• Product development. Field readiness. General availability for new projects.
• Solution design. Implementation and support for custom solutions and large accounts. Non-functional requirements.
• Infrastructure and environment recommendations. Throughput analysis. Data loads and large data migrations.
• API gateways. Abstractions layers. Data transformation, enrichment. Service orchestration.

Austin, Texas, United States

• Responsible for Fraud and Compliance architecture solutions for pre-sales opportunities globally.
• Delivered customer presentations and product demonstrations.
• Designed and developed platform proof of concepts to validate customer business cases and requirements.
• Improved product training materials and implementation documents.
• Validated product releases and deployment targets (i.e., public cloud offerings).
• Designed and developed internal group sites to organize and share important pre-sales information.

Austin, Texas, United States

• Guided research and development teams creating proof of concept projects to evaluate the adoption of technologies and processes that can be used to improve existing FICO products as well to create new ones.
• Managed FICO’s R&D projects through the Special Projects team delivering cutting edge projects using Machine Learning, Artificial Intelligence and Robotic Process Automation.
• Designed and implemented a multi-layered collaborative diagram template to support FICO’s Global Client Solution Architecture Review Process that was used to create ecosystem reference architectures that reduce.
• Worked with FICO’s sales teams compiling inputs to designed and approve all Fraud, Protection & Compliance Solution Architecture Diagrams that are used to price deals.
• Dramatically improved Team Engagement Survey scores by implementing effective people management strategies (i.e. effective communication, simplified performance objectives, relationship building, etc.) and actively.

Austin, Texas Area

• Reviewed product implementation strategies and architecture for major projects in Latin America and Caribbean.
• Worked with the product and implementation teams to improve cloud development frameworks and to promote cloud adoption best practices.
• Hosted client workshops to review and address region specific security requirements.
• Worked with vendors to identify and improve product and infrastructure performance and monitoring.
• Worked with local sales teams to design client specific product improvements using AWS components.
• Engaged with Amazon AWS team experts and architects to improve implementation strategies for FICO products on specific regions.

Austin, Texas, US

• Oversee all client engagements as top priority focusing on bringing value and solutions to their businesses.
• Attract and retain top talent by modeling, challenging and inspiring the team as a hands-on solution provider, coach, mentor, role-model, and engaging leader.
• Provide thought leadership and cutting innovation practices to enhance client experiences.
• Drive collaboration, training and nurturing top talent across company teams.
• Partner with the CEO to develop and build growth strategies that maximize client value and expand company global reach into new markets.
• Define IT strategy and implementation models for cloud adoption and operations excellence.

Round Rock, Texas, US

• Distinguished technical architect responsible for the digital transformation strategy for Dell Financial Services. Member of the DFS research and development architecture team for evaluation and adoption of new.
• Deployed the very first MongoDB implementation over Enterprise Linux at Dell.
• Designed the very first DFS wide RabbitMQ cluster with HA & DR.

Round Rock, Texas, US

• Evaluated architecture and hardware procurement needs for all programs, roadmap or run the business programs.
• Ran DFS Design Office architecture meetings.
• Engaged with the feature set managers on medium and long-term strategies.
• Reviewed business intakes and roadmaps to assist with sizing, content and architectural solution.
• Provided input and approval into fiscal year roadmap planning.
• Documented current state individual system diagrams for all DFS applications.

Round Rock, Texas, US

• Defined as lead architect for a $5+ million portfolio expansion project, designing all architecture needs to deploy two new countries based on strong transition states from legacy systems through products desired end.
• Created feature set main platforms product visions.
• Worked to identify core rationalization opportunities and to reduce existing application footprint and complexity.
• Defined and developed a cutting-edge business capabilities framework that evaluates the capability maturity through a scientific approach that enables a predefined group of actors to provide matrix guided values to.
• Designed an exclusive web interface that manages business capabilities assessments and provide visual evaluation tools to all management levels (evaluated by the internal US Patent team).
• Designed and developed a multilayer based interfaces diagram that became the IT standard for all system interface documents, improving dependencies mapping and reducing risk of change.

Porto Alegre Area, Brazil

• Worked as principal analyst and development lead on a $15+ million project to evaluate and select a new vendor/product to replace all legacy origination systems.
• Managed product releases and interlocks, coordinating several internal and external teams (contractors and vendors).
• Created several development and deployment plans, including detailed work breakdown structures and estimated effort for all software development life-cycle.
• Successfully delivered many hardware refresh and software update projects.
• Led a team of 10 developers to improve and support all financial origination systems.
• Developed test plan and cases to match functional requirements and design specifications.

Porto Alegre Area, Brazil

• Responsible for mission critical application support, engaging multiple teams on an award-winning group that redefined the expected service levels.
• Led a global distributed team that managed one of the most critical product group applications, improving its stability, performance and reliability
• Consolidated development platforms and implemented robust release management processes and automated deployments.
• Successfully implemented multiple hardware and database virtualization projects.
• Designed and implemented files consolidation strategy that saved ~$1.5+ million in applications storage and redefined retirement and restore processes.
• Responsible for design and development guidelines and best practices, code reviews and team mentoring across the regions.

Porto Alegre Area, Brazil

• Hired to be one of the first 25 Brazil Development Center employees.
• Helped to implement the software development life-cycle and CMM processes.
• Worked with business partners on requirements elicitation and priorities definition.
• Led many process improvement projects (i.e. configuration management).
• Designed and developed data migration programs to deploy a unified global financial instance.
• Led a team of 20+ Oracle Applications developers and testers to improve communication and status report by designing, developing and implementing a web-based activities monitoring tool.

Gravataí Area, Brazil