Kyle Mccray Email & Phone Number

- Developed a reusable ETL solution that streamlined data migration from Databricks to Elasticsearch, significantly simplifying developer workflows and bolstering data integration capabilities.- Reduced build times from 20 minutes to 5-7 minutes by transitioning from classic Azure DevOps pipelines to YAML format, optimizing efficiency and accelerating deployment cycles.- Successfully migrated production from Windows-based Azure apps to Linux-based systems, achieving a 54% reduction in infrastructure costs while enhancing performance.- Played a key role in two major .NET version upgrades, migrating the application from .NET 3.1 to .NET 6 and later to .NET 8, ensuring compatibility with latest technologies and enhancing application performance.

- Designed and implemented a new Online Registration application. This application provides accurate and valid data, is mobile friendly and integrates with the current student information system.- Developed an Admin Dashboard that acts as a reporting tool to ensure Austin ISD remains in compliance with the requirements of the Texas Education Agency. The Admin Dashboard provides a report breakdown of ESL students by district, school and/or status.- Rebuilt Pre-K Screener that improved efficiency within the Pre-K department by automating manual tasks, increased Pre-K application submissions and is mobile friendly for all users.- Programmed an application that consolidated student data found within multiple locations. This application provides all parents an efficient way to view data for their children. - Wrote technical documentation and tutorials for other Developers on the team.Key Achievement- Researched and implemented an open-source identity and access management solution to secure district applications. This solution provided developers an easier way to secure their applications in addition to saving the school district over $2 million.

- Held the responsibility and authority to make the final decision on whether to revert deployments basedon thorough evaluation of performance, functionality, and stakeholder feedback, ensuring optimaloperational continuity and user experience.- Conducted end-to-end testing on the ordering app to verify functionality and performance againststandards and user expectations.- Troubleshooted complex product issues related to payments, orders, and setups, leveraging analyticalskills and technical expertise to diagnose and resolve intricate challenges effectively

- Resolved Tier 1 and 2 customer support tickets- Built, troubleshot, and deployed product hardware- Created internal and external documentation for product troubleshooting- Supervised migration of CRM system to increase stability, efficiency, and customer satisfaction- Trained new hires on ticket execution, troubleshooting, and product optimization

- Performed customer and technical operations throughout the store- Ensured compliance with all departments and store standard operating procedures- Provided excellent customer service ensuring customers left with a smile regardless of the situation