• Assisted importers of record on conformance with regulations including the Harmonized Tariff Schedule, FDA requirements, EPA restrictions, Aphis Lacey stipulations, and Department of Transportation rules for accurate customs entries• Transferred customs declaration and other partner government agency information from documents to customs entry system• Reviewed and interpreted commercial documents, identifying trade partners in order to accurately fulfill customs compliance• Submitted customs declarations to the appropriate customs authority• Cultivated productive relationships with customs officers for prompt resolution of shipment requirements• Directed clients to proper FDA Affirmation of Compliance codes to ensure a positive result on regulated shipments• Coordinated with terminals to transport containers to exam sites for government inspections• Complied with customer requirements, meeting KPI standards per company procedures• Revamped desktop procedures for improved business continuity on all assigned accounts• Increased office processing efficiency of customs entries through proactive design of submission templates resulting in ~250 hours of annual time savings

Managed inbound and outbound schedules for the branch’s largest clientSupported data collection and analysis on shipment tracking and corrected identified problemsReceived employee of the quarter awards in both the Tempe and Austin officesAudited payments to third party service providersCoordinated routing specifications with airline and trucking partners Reconciled driver data for payrollDetermined profit margins for quotesCustomer Service RepresentativeJuly 2015 (First 6 months through Express Employment Professionals) - June 2016 Austin, TexasTracked 200+ customer shipments, notifying them of deliveries and delaysCoordinated with other CEVA stations, airlines, and trucking companies to ensure on-time delivery and positive margins on all shipmentsDeveloped and sustained excellent customer relationships with clients and their customersCompiled tracking reports for data analysisTrained new logistics specialist

Participated in the successful implementation of a new sales and distribution system for a major Paraguayan pharmacy retailerProduced an accounting report system with checks for a client utilizing SapScript forms, meeting project deadlinesOperated on a traveling team for software development, testing, and deployment, ensuring direct client serviceImplemented accounting ALV report system for clientWorked with SAP HR tables and structuresDeveloped ALV reports, transactions, external and internal subroutines, Smartforms, Smartstyles, selection screens, and message classesCreated packages, transport orders, and include programsLearned SAP ABAP environment, including ABAP Workbench, Data Dictionary, ABAP Objects, and Function ModulesElaborated technical specificationsEmployed basic module pool programming and user exits

Tested system screens for functionality.Assisted with system data migration.Development language: PowerBuilder.Database: Microsoft SQL Server.

Improved and translated existing code from outdated invoicing and sales systems to a new system using Java NetBeans with an object-oriented design