Gina Johnson Email & Phone Number

Milford Mill, Md, Us

United States

Baltimore, Maryland

Develop and implement a plan to motivate a group of Account Managers to achieve 100% quota while maintaining a positive customer experience. Partner with enterprise business customers in local markets to identify needs. Assist Account Managers in developing suitable solutions. Learn and communicate company vision to employees while demonstrating and developing a positive culture.

Protected and grew existing revenue streams within an assigned customer base of enterprise customers across the country. Managed all services, bills, orders and trouble tickets for the assigned base.

Baltimore, Maryland Area

Assisted with purchases and invoice resolution for Baltimore City Public Schools to ensure funds were appropriately managed and spent

Protected and grew existing revenue streams along with two inside account managers with base of 600 accounts. Represented Verizon in field sales environment in order to establish personal relationship with each customer. Gained proficiency in ISDN PRI, ISDN BRI, Ethernet Services, SONET Technologies, CPE (i.e., Cisco Call Manager and Smartnet, Adtran, Nortel BCM), long distance, Internet access services, and professional and security services.

Protected and grew existing revenue streams within assigned territories and accounts. Represented entire business line of products and services through planned, initiated telesales activities. Gained proficiency in ISDN PRI, ISDN BRI, Hi-Cap Services, TLS, VON, SONET Technologies, CPE, Verizon Business Long Distance, Internet Access Services, Professional and Security Services, CA$H, OneView, and PBX.

Averaged 150% of sales objective. Served as peer coach and management relief. Negotiated service order requests from existing commercial customers for installation, removal, or changes of company-provided telephone service. Gained knowledge of CustoPAK, CustoFLEX 2100, toll-free services, Verizon Enterprise Solutions Long Distance, ISDN Overview, Verizon Freedom for Business, ExpressTrak, Express Web, SSNS, BOSS, BARS, SOACS, One Bill, BSG Referral database, and Lotus Notes.

Psychology

Associate Of Arts (Aa), Psychology

General Studies

Psychology

Associate Of Arts - Aa, Psychology

Associate Of Arts - Aa, Psychology