Gina Moore Email & Phone Number

Los Angeles Metropolitan Area

Santa Ana, California

Los Angeles, California

Directly build, manage, train, mentor and monitor the bank’s BSA Department including the CTR, Transaction Monitoring, SAR and KYC/EDD staff. Ensure that the Bank Secrecy Act/Anti-Money Laundering Program meets all regulatory requirements and is sufficient for the size of the institution and inherent risks. Directly supervise the preparation, reconciling and filing of Currency Transaction Reports, Suspicious Activity Reports, 314a Searches, OFAC Scrubs, Monthly Transactional Reports, Monetary Instrument Logs and all other BSA areas. Create, develop, implement and manage the Significant SAR Review Committee, Monthly Board of Directors Reporting, Compliance Committee, and Branch Training. Serve as the direct liaison for the BSA Department with internal and external auditors/examiners during any BSA Exam, Independent Testing, Data Validations and Visits.

Greater Los Angeles Area

BSA/Risk/KYC Team Lead for the bank’s High Risk Remediation Project. Responsible for the development and implementation of risk assessment and ultimate retention or disassociation decisions on the ultra-high risk customer populations including Significant SAR Customers. Streamline and Update Process and Procedures for the BSA/KYC Department. Provide training and mentoring for Transaction Monitoring, SAR and KYC staff.

Century City, Los Angeles

Lead the FIU team in the development, implementation, enhancement, and migration of a Credit Card Transaction Monitoring Process. Managed the first bank-wide Customer Name Screening project including creating thresholds, developing an alert process, writing policies and procedures, creating tracking methods to provide clear documentary evidence sequences and determining escalation process on potential matches involving various negative news media reports, SPF/PEP alerts, OFAC/Sanctions or AML Red Flag alerts. Developed a sustainable weekly process to maintain consistent and effective AML related alert management and review process. Served as the QA Team Lead on Enhanced Due Diligence reviews conducted by the AML Analysts in the BUSA FIU and Compliance Hubs (NY and Tampa). Supervised the Quality Assurance and Transactional Look Back projects being run concurrently through Banamex USA involving over 7500 reviews and three departments with a combined number of over 50 analysts; responsible for final risk assessments of the bank’s look back work streams including SAR filing, closure recommendations, and business development/remediation requirements. Developed relationships with Executive Management teams to ensure accurate risk assessments and quality MIS reporting.

Supervised the daily activities of a department of over 40 analysts; prioritizing Enhanced Due Diligence Reviews for High Risk Customers. Provided final QA on the risk review files, monitored the staff's queues and production, resolving problems as they arise. Trained, coached, motivated staff; ensuring monthly production goals are met. Conducted Quality Assurance reviews of all files produced by the KYC/EDD group, edited, and approved enhanced due diligence files ensuring they are completed in a thorough manner. Assign final risk assessments including SAR recommendations, escalations, and potential closures. Develop relationships with Relationship Managers, Regional Operations Managers and Executive Management teams to ensure accurate risk assessments of the bank’s high risk clients have been communicated through all lines of the bank.

Processed fraud credit and debit card claims for credit union with $500 million in assets, researching transactions, investigating claims, resolving disputes, collecting fraud returns, and identifying potential fraud situations. Supervised, trained, coached, and mentored associates in fraud investigations. Played pivotal role in successful audit of Fraud Department; commended for reducing fraud loss resulting from card compromise case. Provided critical support for initiation of new tracking and monitoring system enabling prompt and accurate chargeback of fraud claims. Eliminated duplicate workloads by effectively coordinating all fraud efforts within credit union.