Gina Moore Email & Phone Number

Los Angeles Metropolitan Area

Santa Ana, California

Los Angeles, California

Directly build, manage, train, mentor and monitor the bank’s BSA Department including the CTR, Transaction Monitoring, SAR and KYC/EDD staff. Ensure that the Bank Secrecy Act/Anti-Money Laundering Program meets all regulatory requirements and is sufficient for the size of the institution and inherent risks. Directly supervise the preparation, reconciling.

Greater Los Angeles Area

BSA/Risk/KYC Team Lead for the bank’s High Risk Remediation Project. Responsible for the development and implementation of risk assessment and ultimate retention or disassociation decisions on the ultra-high risk customer populations including Significant SAR Customers. Streamline and Update Process and Procedures for the BSA/KYC Department. Provide.

Century City, Los Angeles

Lead the FIU team in the development, implementation, enhancement, and migration of a Credit Card Transaction Monitoring Process. Managed the first bank-wide Customer Name Screening project including creating thresholds, developing an alert process, writing policies and procedures, creating tracking methods to provide clear documentary evidence sequences.

Supervised the daily activities of a department of over 40 analysts; prioritizing Enhanced Due Diligence Reviews for High Risk Customers. Provided final QA on the risk review files, monitored the staff's queues and production, resolving problems as they arise. Trained, coached, motivated staff; ensuring monthly production goals are met. Conducted Quality.

Processed fraud credit and debit card claims for credit union with $500 million in assets, researching transactions, investigating claims, resolving disputes, collecting fraud returns, and identifying potential fraud situations. Supervised, trained, coached, and mentored associates in fraud investigations. Played pivotal role in successful audit of Fraud.