Ndze Regina Kukiwin
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Ndze Regina Kukiwin Email & Phone Number

Information Technology Manager at CX Touchpoints Group
Location: Cameroon 13 work roles 3 schools
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Current company
Role
Information Technology Manager
Location
Cameroon
Company size

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Ndze Regina Kukiwin is listed as Information Technology Manager at CX Touchpoints Group, a with 72973 employees, based in Cameroon. AeroLeads shows a matched LinkedIn profile for Ndze Regina Kukiwin.

Ndze Regina Kukiwin previously worked as TechWomen Emerging Leader at Amazon Web Services (Aws) and I.T Support Specialist at Cx Touchpoints Group. Ndze Regina Kukiwin holds Masters, Information Science And Technology - Data Science Specialty from University Of Buea.

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CX Touchpoints Group

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About Ndze Regina Kukiwin

I am a skilled and passionate individual with over 4 years of expertise IT, specifically in the areas of Data Analytics, IT support, Web Development and Design.##π’πŠπˆπ‹π‹π’πƒπ€π“π€ π€ππ€π‹π˜π“πˆπ‚π’-Python-R-PowerBI-Tableaux-SPSS-MS Excel, Spreadsheets-MySQL𝐖𝐄𝐁 πƒπ„π•π„π‹πŽππŒπ„ππ“-HTML, CSS, JS-WordPressπƒπ„π’πˆπ†π-Adobe Illustrator, Photoshop-Figma-Canva𝐂𝐗/π‚π‘πŒ-ZohoOne-Sandsiv+

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Ndze Regina Kukiwin's current company

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CX Touchpoints Group
Cx Touchpoints Group
Information Technology Manager
Cameroon
Employees
72973
AeroLeads page
13 roles

Ndze Regina Kukiwin work experience

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Techwomen Emerging Leader

Current

San Francisco, California, United States

Artificial Intelligence and Generative AI Intern for TechWomen 2024 Fall CohortIn this role, I explored the field of Artificial Intelligence with a focus on Generative AI, building hands-on experience through diverse and impactful projects. My key responsibilities included developing robust knowledge bases, loading data into foundation models, and creating intelligent agents capable of performing complex tasks while ensuring compliance with necessary guardrails.I gained proficiency in Amazon Bedrock and SageMaker, leveraging these AWS tools to work with foundation models and implement GenAI solutions effectively. Additionally, I used Amazon Q Business to integrate data from various sources, creating dashboards, executive summaries, and actionable recommendations for business analytics. This experience offered a unique perspective on interacting with data through natural language, showcasing the transformative potential of text-based data interactions.AWS Tools mastered: Amazon Bedrock, SageMaker, Foundation Models, Amazon Q Business, and S3.

Sep 2024 - Present

Information Technology Manager

Current

Douala

As a Technology Manager, I lead diverse responsibilities in deploying and managing technology solutions to enhance customer experience. Proficient in tools like Sandsiv, SAP Customer Experience suite, and ZOHO One suite, I manage surveys, app configurations, and solution deployments, offering first-level customer support.My role extends to overseeing the company's IT infrastructure, ensuring adherence to cybersecurity standards. I manage regular upgrades for work machines and phones, conduct scans for updates, and secure devices and software. Additionally, I maintain and manage company and client websites for optimal functionality.In managing IT logistics for events, I provide necessary technology support and equipment. In summary, my role involves deploying customer experience technologies, providing first-line support, overseeing internal technology systems, developing products, and managing cybersecurity and IT infrastructure to ensure seamless processes and enhance user experiences.

Oct 2023 - Present

I.T Support Specialist

Consulting with the Head of Systems & Technology and other departments asrequired.Providing IT assistance to staff and customers.Participating in the deployment of Customer Experience Tools.Training end-users on the functionality of customer experience tools.Resolving logged errors in a timely manner.Participating in website development and digital transformation projects.Documenting processes and performing diagnostic tests as need may be.Providing support to end users on deployed digital solutions. Keeping track of technological advancements and trends in IT support.

Apr 2023 - Nov 2024

Mel Assistant Volunteer

Data Collection and Management: I played a crucial role in collecting data for BeLA Cameroon's programs. I utilized tools like KoboToolbox and Zoho to design and deploy mobile data collection forms, ensuring efficient and accurate data capture. Through streamlined data collection processes, I increased data collection efficiency by 20%.Data Analysis and Reporting: I actively participated in data analysis and reporting activities. I used Microsoft Excel to clean, analyze, and visualize data to generate clear and concise reports for program managers. By implementing data quality checks, I reduced reporting turnaround time by 15 days.Monitoring and Evaluation Tools: I actively participated in developing and improving BeLA Cameroon's Monitoring and Evaluation (MEL) tools. This included collaborating with program teams to refine data collection instruments and adapt reporting formats for better program monitoring.Project Improvement: I assisted in monitoring project activities by conducting regular data quality assessments. By analyzing data trends and program feedback, I identified 5 key areas for program improvement which were communicated to program teams for further action.

Aug 2023 - Sep 2024

Volunteer Organiser

Bamenda, Northwest, Cameroon

At WTM Bambili, we do our best to build a community in which women and girls can grow and thrive in tech, by organizing events, sharing learning and training resources and providing support and mentorship to each other.

Jan 2023 - Nov 2024

Freelance Web Developer

Nk Digital Services

Cameroon

Self-employed designing and developing responsive websites for clients such as NGOs and CSOs.

Dec 2020 - Nov 2024

Loan Analyst Intern

Kumba, Cameroon

-Analysis and Simulation of School Fees and Long term Loans-Preparation of Loan Files -Assisting Customer Service Officers in Customer service tasks such as Filing and Uploading of New Accounts, Preparation of Bank Attestations, Mobile Money Linkages as well as assisting customers in filling forms and other transactions.

Jul 2021 - Dec 2021

Business Manager

Douala

-Carried out Financial Analysis and reported to Shareholders-Carried out Strategic Planning and Decison Making -Employee Supervision and Coordination-Operational Management- Business Development-Project Management-Digital Strategy

Jul 2019 - Nov 2020

Accountant, Business Developer

Cameroon

-Bookkeeping-Financial Analysis Financial Reporting-Tax Filing and Declaration-Business Development-Project Management-Digital Marketing

Sep 2018 - Jun 2019

Operations Lead

Extended Limits Inc

Cameroon

Oct 2016 - Aug 2018

Junior Accountant

Extended Limits

Commercial Avenue, Bamenda, Cameroon

Sep 2015 - Sep 2016
3 education records

Ndze Regina Kukiwin education

Bachelor In Business Administration Bba, Accounting, 3.33

The University Of Bamenda

Activities and Societies: Theater Troupe

Mathematics And Computer Science, Computer Science

University Of Bamenda
FAQ

Frequently asked questions about Ndze Regina Kukiwin

Quick answers generated from the profile data available on this page.

What company does Ndze Regina Kukiwin work for?

Ndze Regina Kukiwin works for CX Touchpoints Group.

What is Ndze Regina Kukiwin's role at CX Touchpoints Group?

Ndze Regina Kukiwin is listed as Information Technology Manager at CX Touchpoints Group.

Where is Ndze Regina Kukiwin based?

Ndze Regina Kukiwin is based in Cameroon while working with CX Touchpoints Group.

What companies has Ndze Regina Kukiwin worked for?

Ndze Regina Kukiwin has worked for Cx Touchpoints Group, Amazon Web Services (Aws), Beacon Of Light Association - Bela, Women Techmakers Bambili, and Nk Digital Services.

How can I contact Ndze Regina Kukiwin?

You can use AeroLeads to view verified contact signals for Ndze Regina Kukiwin at CX Touchpoints Group, including work email, phone, and LinkedIn data when available.

What schools did Ndze Regina Kukiwin attend?

Ndze Regina Kukiwin holds Masters, Information Science And Technology - Data Science Specialty from University Of Buea.

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