CX Touchpoints Group is a leading Customer Experience organization in Africa. We provide organisations and people with the tools and skills needed to develop and implement unique customer experience strategies.
We empower our clients and partners with the ability to develop customer-centric cultures, proactive and customer-focused teams, as well as processes and systems that create sustainable value for both the customers and the organisation. We provide tools needed to master customer experience at every stage of the customer life-cycle and the competencies needed by teams to do this.
Our mission is to transform customer service in Africa, through human capacity development and the adoption of customer experience technologies.
Company Details
- Employees
- 17
- Founded
- -
- Address
- Douala, Littoral 237, Cm
- Industry
- Business Consulting And Services
- NAICS
-
Management, Scientific, and Technical Consulting ServicesManagement Consulting ServicesOther Scientific and Technical Consulting ServicesOther Management Consulting Services
- Website
- icscameroon.com
- Keywords
- Customer Service Certification Programs, Customer Service Week Cameroon Awards, Public Workshops, Onsite Customized Training, Customer Survey, Customer Service Conferences, Customer Journey Mapping, Online Customer Engagement, Customer experience strategy, customer service audit, customer service aptitute test, customer service networking, customer service membership.
- HQ
- Douala, Littoral
- Competitors
- Access Bank (Cameroon) Plc, MYLE Home Services, City of Kigali, MOLO MOLO PAY, Customer Experience Professionals Association (CXPA), Flypool, CX Touchpoints Rwanda, Société d'Aménagement de Douala, Spark Link Africa - SLA, Cameroon Association of Customer Experience Professionals (CACEP).
Cx Touchpoints Group Questions
Cx Touchpoints Group's website is icscameroon.com
Cx Touchpoints Group's LinkedIn profile is https://cm.linkedin.com/company/cx-touchpoints-group
Cx Touchpoints Group has
17 employees.
View email and phone details for 17
employees at Cx Touchpoints Group.
Cx Touchpoints Group's industry is
Business Consulting and Services
Cx Touchpoints Group's top competitors are
Access Bank (Cameroon) Plc,
Myle Home Services,
City Of Kigali,
Molo Molo Pay,
Customer Experience Professionals Association (Cxpa),
Flypool,
Cx Touchpoints Rwanda,
Société D'aménagement De Douala,
Spark Link Africa - Sla,
Cameroon Association Of Customer Experience Professionals (Cacep).
Cx Touchpoints Group's categories are Business Consulting and Services
Cx Touchpoints Group's founding year is 2016
