Gina Surguy Email & Phone Number

Eau Claire-Menomonie Area

Greeted customers in person while also assisting customers over the phone. Scanned and filed warranty documents as well as invoices. Separated and delivered mail to the appropriate departments, while also sending letters out in a professional setting. Drafted warranty documents meeting the professional standards set by the company. A polite and.

Administered and proctored the standardized placement tests for incoming freshmen and regional testers. Edited and filed transcripts of incoming students, converting classes into credits. Providing customer service via inquires through phone calls, signing incoming students up for placement tests with or without accommodations. Filing test sheets and.

Ensured the safety of residents and guests when approaching the security terminal, kept and managed records of all that had entered the facility. Organizational skills and cleanliness were a top priority, especially during a campus housing emergency. Confidentiality was always practiced, regardless of situations. Ability to defuse stressful situations.

Prepare various foods and recipes for sale in campus cafeteria, maintain accurate food records and sanitation policies.

Provided accurate and appropriate information in response to customer inquiries. Demonstrated mastery of customer service call script within specified timeframes. Addressed customer service inquiries in a timely and accurate fashion. Maintained up-to-date records at all times.