Gina Rodriguez Email & Phone Number

Longwood, Florida, United States

Oversee workers compensation client DME management referrals

Longwood, Florida

Winter Park, Fl

Surgery scheduling/Pre-cert/On Call Provider Supervisor Dec 2015 – Sept 2016Management - Supervised nine surgical scheduling staff coordinators and seven pre-cert team associates at various facilities. Negotiated and reviewed provider contracts and reimbursements for credentialing. Handled provider inquiries on verification of benefits and medical claims for payment. Assist in the hire of two departments with training coordination; utilize technical ability to work with upper management to generate Physician and Physician Assistants PTO time data to generate reports. Create and Assign monthly provider and PA on call schedules for ORMC, WPMH, FH Altamonte and FH East. Coordinated provider relations seminars and or meetings for credentialing; ensuring all provider documentation is complete and accurate. Assigned and created monthly HUNT GROUP Calendar/Schedule for surgical and pre-cert associates. Received/collected transactions for surgical payments and closed daily balances.

Orlando, Florida

- Published shared global outlook calendar for SDS/RIO patients through intranet access (web based) - Developed Post Op audit stat sheets for daily procedures/surgeries - Create physician Pick List and add to -Power Chart Appointment Scheduling for scrub tech surgery set up - Facilitated first case starts/organize and schedule all upcoming and rapid procedures - Evaluate schedule and staffing needs/update board surgical assignment board - Coordinate lunches and breaks for staff - Communicate with Physicians, RN’s, Anesthesia Techs (CNA’s), Scrub Techs and all O.R Staff with status and assignment add-on’s, cancels and or changes. - Create room assignment for case types/communicate with JLR, Reps, and all other supply vendors needed for surgical assistance- Adjust schedules for delays, move up etc. communicate with Physicians, Charge, Anesthesia, Radiology and floor staff- Review and revise schedule for next day. Notify reps, confirm needed trays and other equipment needed. (Biomed, Stryker, JLR)

New York, New York

• Coordinate/Facilitate OB/GYN departments for five Manhattan facilities • Authorize surgical procedures and prenatal patients for all sites/open EPIC and NextGen database encounters/episodes for billing and patient record processing • Oversee, correct and process all physician super bills for OB/GYN surgical procedures • Schedule and document all surgery and deliveries • Coordinate availability with Lenox Hill/MEETH Hospital • Handle all OB/GYN complaints and correspondence – including billing• Organized monthly to bi-monthly team meetings • Meet and provide up to date OB/GYN departments patient and surgical intake status with facility management • Authorize and process all OB and GYN deliveries and procedures – specializing in all insurance including affordable health coverages

• Coordinate/organize OB/GYN departments for five Manhattan facilities • Authorize surgical procedures and prenatal patients for all sites/opening nextgen database encounters for billing processing • Oversee, correct and process all physician super bills for OB/GYN surgical procedures • Schedule and document all surgery and deliveries • Coordinate availability with Lenox Hill/MEETH Hospital • Handle all OB/GYN complaints and correspondence – including billing• Organize monthly to bi-monthly team meetings• Meet and provide up to date OB/GYN departments patient and surgical intake status with facility management

• Executed quality control calls for physicians and specialists at various locations • Processed and trained for In-house and out-house Referrals with HIP and other multiple insurances• Assisted nursing on Health Care Effectiveness Data and patient information (HEDIS)• Maintained a high volume of client contact. • Scheduled appointments for physicians at various locations using outlook calendaring• Transmitted prompt and accurate messages to physicians via Next-Gen programming

• Worked with management team to communicate the company’s purpose, core values and visions for the patient communication facilitators• Handled all New Patient calls and inquiries • Handled point of escalation calls/ Tier 2 – complaints and other inquires unable to be handled by analyst

Bachelor Of Arts (B.A.), Biopsychology, 4.0

Accounting And Finance