Ginger H.

Ginger H. Email and Phone Number

Contact Center Support Manager @ Barracuda
campbell, california, united states
Ginger H.'s Location
Belleville, Michigan, United States, United States
About Ginger H.

Experienced Support Technician with a demonstrated history of working in the information technology and services industry. Skilled in Customer Support, Management, Technical Support, Account Management, and Sales. Strong information technology professional with a Unix/linux Certificate focused in Information Technology from Washtenaw Community College.

Ginger H.'s Current Company Details
Barracuda

Barracuda

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Contact Center Support Manager
campbell, california, united states
Website:
barracuda.com
Employees:
770
Ginger H. Work Experience Details
  • Barracuda
    Contact Center Manager
    Barracuda Sep 2021 - Present
    United States
    View
  • Barracuda Networks Inc
    Lead Support Engineer
    Barracuda Networks Inc Sep 2013 - Present
    Ann Arbor, Mi
    Customer Support Engineer Tier 3Tier 1A - September 2013Tier 1B - May 2014Tier 1C - November 2014Tier 2A - August 2015Tier 2B - September 2016Tier 2C - March 2017Lead - December 2017Technical Phone SupportCustomer ServiceProblem SolvingEscalation TierTraining/Mentor for new hirers On going training leadCall logging software such as SalesforceLinux applicationWriting training and testingTeam lead/manager
  • Dsw
    Assistant Manager
    Dsw Jul 2008 - Apr 2012
    Brighton, Mi
    Customer ServiceManaging EmployeesFloor resets
    View
  • Michigan Hardware And Lumber
    Account Receivables And It Support
    Michigan Hardware And Lumber Jul 2004 - Sep 2007
    Almont, Mi
    Customer account mangerManaging on site Technical Support
  • Do It Best Corp.
    Tech Support
    Do It Best Corp. Jun 1999 - Jul 2004
    Fort Wayne, Indiana Area
    Technical telephone support
    View

Ginger H. Education Details

Frequently Asked Questions about Ginger H.

What company does Ginger H. work for?

Ginger H. works for Barracuda

What is Ginger H.'s role at the current company?

Ginger H.'s current role is Contact Center Support Manager.

What schools did Ginger H. attend?

Ginger H. attended Washtenaw Community College, Indiana Institute Of Technology, Indiana Institute Of Technology.

Who are Ginger H.'s colleagues?

Ginger H.'s colleagues are Pranay Manek, Basavaraj M Angadi, Kevin Farrow, Oscp, Jonathan Rodgers, Nico Bosschaert, Pandurang Gatade, Rebeka Seleshi.

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