Ginger Ingole

Ginger Ingole Email and Phone Number

Customer Service Representative
Ginger Ingole's Location
Marengo, Illinois, United States, United States
Ginger Ingole's Contact Details

Ginger Ingole personal email

n/a
About Ginger Ingole

Open to new opportunities. Sales administrative and customer service support professional with proven success in increasing customer satisfaction and improving relations. Providing maximized sales support through administrative reports and customer service experience to the outside sales, national account and executive sales force. Comprehensive backgrounds in high volume call center operations. Excellent negotiating skills in advocating for the customer. Utilizes analytical skills to enhance and streamline processes for a better customer service experience. Specialties: Specializing in working with larger retail nationwide customers and catalog houses.

Ginger Ingole's Current Company Details

Customer Service Representative
Ginger Ingole Work Experience Details
  • Bag Makers, Inc.
    Customer Service Representative
    Bag Makers, Inc. Jan 2016 - May 2016
    Union, Illinois
    Maintained a high volume of calls in busy call center. Emailed quotes to customers as requested. Also, responded to emails for the general customer service mailbox.
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  • Gki Incorporated
    Staffmark - Front Desk Receptionist
    Gki Incorporated Apr 2012 - Nov 2012
    Crystal Lake, Il
  • Staffmark-Fideliton Logistics, Inc
    Staffmark Customer Service Representative
    Staffmark-Fideliton Logistics, Inc Dec 2011 - May 2012
    Wauconda, Il
    Bestbuy account
  • Emerson Electric - Knaack L.L.C
    National Account Associate
    Emerson Electric - Knaack L.L.C Nov 2002 - Sep 2010
    Crystal Lake, Illinois
    Manufacturer of job site storage equipment and Weather guard truck and van equipmentNATIONAL ACCOUNT ASSOCIATE 2007-2010Supported national account activities for top six customers including Home Depot, Tractor Supply Company, White Cap Industrial Supply, Fastenal Company, MSC Industrial, and McMaster Carr. - Shortened lead times for Home Depot by 41% over a 12 month period by negotiating safety stock levels.- Facilitated product additions for the Home Depot .com program with the Direct Fulfillment Merchant and increased the accounts sales by 13%.- Streamlined EDI order processes by developing automated sequences with IS department to edit orders.- Systemized monthly reporting procedures and saved time by distributing reports one week ahead of deadline.- Assisted accounts receivables and worked closely with customers to resolve payment disputes.INSIDE SALES / CUSTOMER SERVICE REPRESENTATIVE 2002-2007Developed an automated advanced shipping notification ensuring increased customer satisfaction.- Reorganized inventory allocation system and backorder deliveries thereby improving customer relations.- Persuaded customers to buy extra products by up selling orders in order to increase sales.- Compiled call center data to monitor daily abandonment rates, customer service performance and to help identify areas that needed improvement.- Restructured customer service representatives break and lunch schedules to reduce call center hold times by 10%.
  • Snelling Staffing Services
    Data Entry
    Snelling Staffing Services Feb 2002 - Sep 2002
    Crystal Lake, Illinois
    Met quota for data record entry resulting in on time delivery of product to customer.
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  • Littlefuse, Inc
    Marketing Assistant
    Littlefuse, Inc Apr 1996 - Mar 2000
    Des Plaines, Illinois
    MARKETING ASSISTANT 1999-2000- Analyzed Canadian market sales and reduced inventory levels for Canadian warehouse.- Administered direct travel arrangements for sales staff and reduced travel costs.- Assisted marketing manager with plan-o-gram and maximized sales for retail customers.CUSTOMER SERVICE REPRESENTATIVE 1997-1999- Created customer profile reference materials and improved training for new Customer Service Representatives.- Top call center operator answering 20% of overall call volume.DATA ENTRY CLERK 1996-1997- Completed daily data entry with a 98% accuracy rate.

Ginger Ingole Skills

Leadership Team Building Database Marketing Call Center Retail Account Management Sales Sales Operations Customer Satisfaction Negotiation Microsoft Office Microsoft Word Marketing Microsoft Excel Edi Training Customer Service Management Call Centers Cognos Reportnet

Ginger Ingole Education Details

Frequently Asked Questions about Ginger Ingole

What is Ginger Ingole's role at the current company?

Ginger Ingole's current role is Customer Service Representative.

What is Ginger Ingole's email address?

Ginger Ingole's email address is in****@****att.net

What is Ginger Ingole's direct phone number?

Ginger Ingole's direct phone number is +181556*****

What schools did Ginger Ingole attend?

Ginger Ingole attended Mchenry County College, City Colleges Of Chicago-Wilbur Wright College.

What are some of Ginger Ingole's interests?

Ginger Ingole has interest in Kids, Collecting Antiques, Investing, Electronics, The Arts, Collecting.

What skills is Ginger Ingole known for?

Ginger Ingole has skills like Leadership, Team Building, Database Marketing, Call Center, Retail, Account Management, Sales, Sales Operations, Customer Satisfaction, Negotiation, Microsoft Office, Microsoft Word.

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