Giovanna Maldonado Email & Phone Number
Who is Giovanna Maldonado? Overview
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Giovanna Maldonado is listed as Enterprise Customer Sales at OneTrust, a company with 2558 employees, based in Greater Madrid Metropolitan Area, Spain, Spain. AeroLeads shows a matched LinkedIn profile for Giovanna Maldonado.
Giovanna Maldonado previously worked as Renewals Manager at Onetrust and Renewals Representative - LATAM at Goto. Giovanna Maldonado holds Lidership, Finances And English from Byu-Pathway Worldwide.
Email format at OneTrust
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About Giovanna Maldonado
As a Renewals Representative at GoTo, I work with over 150+ clients quarterly to maintain and strengthen their connections with our company. I understand their needs, identify additional sales opportunities, and make accurate forecasts to ensure consistent results. With years of experience in Customer Experience, I have developed skills to build trust and foster long-lasting relationships. I am passionate about turning challenges into opportunities and ensuring that our customers achieve their goals. I firmly believe that, although we can go faster alone, together we can go further. I always prefer to advance accompanied by people who make our daily lives lighter and, why not, more enjoyable. I'm a team player, a customer-centric professional, and I enjoy learning. My goal is always to add value wherever I am, regardless of the circumstances.
Listed skills include Leadership, Customer Success, Customer Service, Strategic Planning, and 2 others.
Giovanna Maldonado's current company
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Giovanna Maldonado work experience
A career timeline built from the work history available for this profile.
Renewals Manager
Current
Renewals Representative - Latam
Retain and extend existing customer relationships by engaging and consulting with customers.Manage 200+ renewals quarterly and manage all the Latam renewals of GoTo, contacting customers/ partners 90 days before the renewal date.Qualify cross-sell and add-on opportunities, working with Account Managers to manage renewal and add-on sales.
Senior Account Resolutions - Latam
Responsible for increasing the customer retention rate and the (NPS), contracts' readjustments.Played a pivotal role in rebuilding and nurturing trusting relationships with customers, positioning myself as the customer's voice and internal advocate. Demonstrated resilience and adaptability to excel in high-pressure situations.Use of conflict resolution.
Account Resolutions – Latam/ Na
Account Resolutions – Latam/ Na
Multilingual Multichannel Support:Provided trilingual support through cloud calls, email, and back-office for clients in LATAM and the United States.Problem Resolution:Handled internal discussions, engaged with other teams, and followed up to obtain optimal solutions promptly. Analyzed processes and specific customer needs, collected feedback, and.
Training Supervisor
- Supervisão de atividades administrativas e educacionais.
- Treinamentos semanais para grupos de até 70 pessoas e treinamentos a longo prazo para novos funcionários.
- Workshops e reciclagem sobre ensino e aprendizado de idiomas. Organização semanal e planejamento de atividades educacionais.
- Feedback e assessoria dos métodos de ensino.
- Tradução de métodos de ensino do inglês para o português e espanhol e interpretação simultânea de conferências internas
Trilingual Teacher
- Ensino de português para estrangeiros e de Espanhol para brasileiros.
- Técnicas de imersão no idioma e na cultura.
- Orientação e assessoria no aprendizado do idioma.
- Treinamentos e workshops para obter a proficiência no idioma.
- Tradução e interpretação simultânea inglês-português/espanhol.
- Convivência com falantes nativos e sua cultura.
Sales
- Atendimento personalizado ao cliente.
- Compreensão das necessidades e negociação com o cliente.
- Resolução de conflitos sob supervisão gerencial.
- Recebimento de produtos, reposição e organização.
Colleagues at OneTrust
Other employees you can reach at onetrust.com. View company contacts for 2558 employees →
Lalitha Singh
Colleague at Onetrust
Contact Info, United States
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ED
Ethan Diggs
Colleague at Onetrust
Atlanta Metropolitan Area, United States
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BS
Briana Smith
Colleague at Onetrust
Canada, Canada
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HB
Hussain Basha
Colleague at Onetrust
Hyderabad, Telangana, India, India
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AK
Andrew Kingsley
Colleague at Onetrust
St Albans, England, United Kingdom, United Kingdom
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EW
Elian Wu
Colleague at Onetrust
Brooklyn, New York, United States, United States
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RK
Raju Kumar
Colleague at Onetrust
Motihari, Bihar, India, India
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AS
Andy Scannell
Colleague at Onetrust
Helston, England, United Kingdom, United Kingdom
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AR
Ajay Raj
Colleague at Onetrust
Madrid, Community Of Madrid, Spain, Spain
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PS
Pratyush Siddi
Colleague at Onetrust
Atlanta Metropolitan Area, United States
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Giovanna Maldonado education
Lidership, Finances And English
Tcp
Humanidades, Bachillerato Humanidades
Frequently asked questions about Giovanna Maldonado
Quick answers generated from the profile data available on this page.
What company does Giovanna Maldonado work for?
Giovanna Maldonado works for OneTrust.
What is Giovanna Maldonado's role at OneTrust?
Giovanna Maldonado is listed as Enterprise Customer Sales at OneTrust.
Where is Giovanna Maldonado based?
Giovanna Maldonado is based in Greater Madrid Metropolitan Area, Spain, Spain while working with OneTrust.
What companies has Giovanna Maldonado worked for?
Giovanna Maldonado has worked for Onetrust, Goto, Logmein, Missionary Training Center, and Mulaya.
Who are Giovanna Maldonado's colleagues at OneTrust?
Giovanna Maldonado's colleagues at OneTrust include Lalitha Singh, Ethan Diggs, Briana Smith, Hussain Basha, and Andrew Kingsley.
How can I contact Giovanna Maldonado?
You can use AeroLeads to view verified contact signals for Giovanna Maldonado at OneTrust, including work email, phone, and LinkedIn data when available.
What schools did Giovanna Maldonado attend?
Giovanna Maldonado holds Lidership, Finances And English from Byu-Pathway Worldwide.
What skills is Giovanna Maldonado known for?
Giovanna Maldonado is listed with skills including Leadership, Customer Success, Customer Service, Strategic Planning, Trainer, and Retention Strategies.
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