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Giovanna Maldonado Email & Phone Number

Enterprise Customer Sales at OneTrust
Location: Greater Madrid Metropolitan Area, Spain, Spain 9 work roles 3 schools
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Current company
Role
Enterprise Customer Sales
Location
Greater Madrid Metropolitan Area, Spain, Spain
Company size

Who is Giovanna Maldonado? Overview

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Quick answer

Giovanna Maldonado is listed as Enterprise Customer Sales at OneTrust, a company with 2558 employees, based in Greater Madrid Metropolitan Area, Spain, Spain. AeroLeads shows a matched LinkedIn profile for Giovanna Maldonado.

Giovanna Maldonado previously worked as Renewals Manager at Onetrust and Renewals Representative - LATAM at Goto. Giovanna Maldonado holds Lidership, Finances And English from Byu-Pathway Worldwide.

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Email format at OneTrust

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OneTrust

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Profile bio

About Giovanna Maldonado

As a Renewals Representative at GoTo, I work with over 150+ clients quarterly to maintain and strengthen their connections with our company. I understand their needs, identify additional sales opportunities, and make accurate forecasts to ensure consistent results. With years of experience in Customer Experience, I have developed skills to build trust and foster long-lasting relationships. I am passionate about turning challenges into opportunities and ensuring that our customers achieve their goals. I firmly believe that, although we can go faster alone, together we can go further. I always prefer to advance accompanied by people who make our daily lives lighter and, why not, more enjoyable. I'm a team player, a customer-centric professional, and I enjoy learning. My goal is always to add value wherever I am, regardless of the circumstances.

Listed skills include Leadership, Customer Success, Customer Service, Strategic Planning, and 2 others.

Current workplace

Giovanna Maldonado's current company

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OneTrust
Onetrust
Enterprise Customer Sales
Madrid, ES
Website
Employees
2558
AeroLeads page
9 roles

Giovanna Maldonado work experience

A career timeline built from the work history available for this profile.

Enterprise Customer Sales

Madrid, ES

Renewals Manager

Current

Madrid, Community Of Madrid, Spain

Jun 2024 - Present

Renewals Representative - Latam

Retain and extend existing customer relationships by engaging and consulting with customers.Manage 200+ renewals quarterly and manage all the Latam renewals of GoTo, contacting customers/ partners 90 days before the renewal date.Qualify cross-sell and add-on opportunities, working with Account Managers to manage renewal and add-on sales.

Jun 2022 - Apr 2024

Senior Account Resolutions - Latam

Responsible for increasing the customer retention rate and the (NPS), contracts' readjustments.Played a pivotal role in rebuilding and nurturing trusting relationships with customers, positioning myself as the customer's voice and internal advocate. Demonstrated resilience and adaptability to excel in high-pressure situations.Use of conflict resolution.

Jan 2022 - Jun 2022

Account Resolutions – Latam/ Na

Jun 2021 - Jan 2022

Account Resolutions – Latam/ Na

São Paulo Area, Brazil

Multilingual Multichannel Support:Provided trilingual support through cloud calls, email, and back-office for clients in LATAM and the United States.Problem Resolution:Handled internal discussions, engaged with other teams, and followed up to obtain optimal solutions promptly. Analyzed processes and specific customer needs, collected feedback, and.

May 2019 - Jun 2021

Training Supervisor

São Paulo Area, Brazil

  • Supervisão de atividades administrativas e educacionais.
  • Treinamentos semanais para grupos de até 70 pessoas e treinamentos a longo prazo para novos funcionários.
  • Workshops e reciclagem sobre ensino e aprendizado de idiomas. Organização semanal e planejamento de atividades educacionais.
  • Feedback e assessoria dos métodos de ensino.
  • Tradução de métodos de ensino do inglês para o português e espanhol e interpretação simultânea de conferências internas
Jun 2017 - May 2019

Trilingual Teacher

São Paulo Area, Brazil

  • Ensino de português para estrangeiros e de Espanhol para brasileiros.
  • Técnicas de imersão no idioma e na cultura.
  • Orientação e assessoria no aprendizado do idioma.
  • Treinamentos e workshops para obter a proficiência no idioma.
  • Tradução e interpretação simultânea inglês-português/espanhol.
  • Convivência com falantes nativos e sua cultura.
May 2016 - May 2017

Sales

Mulaya

Zaragoza Area, Spain

  • Atendimento personalizado ao cliente.
  • Compreensão das necessidades e negociação com o cliente.
  • Resolução de conflitos sob supervisão gerencial.
  • Recebimento de produtos, reposição e organização.
Jun 2015 - Mar 2016
Team & coworkers

Colleagues at OneTrust

Other employees you can reach at onetrust.com. View company contacts for 2558 employees →

3 education records

Giovanna Maldonado education

Tcp

Escuela De Formación Aeronautica

Humanidades, Bachillerato Humanidades

Ies José Manuel Blecua
FAQ

Frequently asked questions about Giovanna Maldonado

Quick answers generated from the profile data available on this page.

What company does Giovanna Maldonado work for?

Giovanna Maldonado works for OneTrust.

What is Giovanna Maldonado's role at OneTrust?

Giovanna Maldonado is listed as Enterprise Customer Sales at OneTrust.

Where is Giovanna Maldonado based?

Giovanna Maldonado is based in Greater Madrid Metropolitan Area, Spain, Spain while working with OneTrust.

What companies has Giovanna Maldonado worked for?

Giovanna Maldonado has worked for Onetrust, Goto, Logmein, Missionary Training Center, and Mulaya.

Who are Giovanna Maldonado's colleagues at OneTrust?

Giovanna Maldonado's colleagues at OneTrust include Lalitha Singh, Ethan Diggs, Briana Smith, Hussain Basha, and Andrew Kingsley.

How can I contact Giovanna Maldonado?

You can use AeroLeads to view verified contact signals for Giovanna Maldonado at OneTrust, including work email, phone, and LinkedIn data when available.

What schools did Giovanna Maldonado attend?

Giovanna Maldonado holds Lidership, Finances And English from Byu-Pathway Worldwide.

What skills is Giovanna Maldonado known for?

Giovanna Maldonado is listed with skills including Leadership, Customer Success, Customer Service, Strategic Planning, Trainer, and Retention Strategies.

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