Position Summary: - Responsible for £5 million turnover  - Report to Assistant General Manager PINK  - Lead and Coach a team of 30 Sales Associates, developing their potential to achieve KPI's - Responsible for all operations on the shop floor in a very fast pace environment - Organise and plan the daily adequate strategy a month in advanceKey Achievements: - Conduct a positive approach within the team to create an enjoyable professional environment - Created a complete new team, resetting expectations and standards (Behaviour and accountability) - Taking on average 22% total of Victoria's Secret sales

Position Summary: - Responsible for £2.3 million turnover floor - Organising community events on shop floor with Shona as ambassador - Assisting Floor Manager in every commercial decision and analysing KPI’s on the floor In close communication with merchandising and allocator team to guaranty the best stock level - In charge of the hiring process on the floor - Leading and managing a team of 12 Key Achievements: - Led the team to exceeded top KPI’s growth by 25% increase ATV and SPH. Best performance across the 3 floors.  - Finishing 2018 7 % above floor sales target - Scored “Exceed expectation” at end of the year review - Conduct PIP with the team to lead to excellence - Awarded Best Standards 2018 across all floors

Position Summary: - Providing Best Customer Experience  - Maintain high Visual Merchandising standard / Responsible of replenishment - Open/close tills Key Achievements:  - Scored 100% on mystery shopper 2 consecutive times - Top seller Store on Q1 and Q2 2018. Exceeding individual KPI’s at all time - Training champion of the floor, responsible of team product knowledge - Youngest Sales Assistant to be promoted Deputy Manager - Customers left outstanding comments on Google reviews