Ngo Quang Gioi Email & Phone Number

Ho Chi Minh City, Vietnam

Ho Chi Minh City, Vietnam

KEY ROLE: highly involved in monitoring key strategic projects of Savyu (a platform empowering Brick & Mortar retailers to sell smarter and sell more through a viral ecosystem) and leading cross-team collaborations to achieve measurable targets, including:● Project Management: (i) oversee and manage deliverables of strategic projects to meet growth objective; (ii) coordinate cross-functional team in customer onboarding and performance optimization; (iii) create and conduct daily performance report to propose optimization solutions (e.g. monitor PG performance/ improve PG script & flow/ app on-boarding guideline).● User Understanding & Product Improvement: (i) lead Product Research to learn from competitors’ weaknesses and define how to win; (ii) analyze UIUX and get user feedback to provide product improvement direction.● Customer Research & Optimization: Responsible for Customer Research to facilitate survey and develop new proposals.KEY RESULT: 90% target delivery | Double GMV growth

Ho Chi Minh City, Vietnam

KEY ROLE: Assist the Product Manager to execute a wide range of product development activities for DealX (a new incubation idea under Alley51 Ventures, about Digital Ledger that helps micro-merchant better manage their business), including:● Customer Research: leverage personal network to seek out potential customers (30 persons), conduct customer survey in order to validate their underserved needs and satisfaction of current solutions.● Market & Product Analysis: segment customers into specific characteristics and verify each segment’s underserved needs & feature preference to find out where target product-market-fit is. ● UI/UX Support: provide customers’ input for UI/UX Designer and weekly discussions to make the product experience more friendly and relevant to customers’ current way of doing.KEY RESULT: All resulted in 80% respondents are willing to try our product.

Ho Chi Minh City, Vietnam

KEY ROLE: In charge of a wide range of Business Operations and Product Management responsibilities for LeadX (a financial marketplace under Alley51 Ventures, that aggregates and distributes financial leads, with clear segmentation of hot, warm and cold):● Business Optimization: (i) Partner Success - gather partners’ requirements (F88, VietCredit) and set up initial operation flow, perform weekly analysis of loan consulting efficiency in order to improve business performance from both sides; (ii) CS Operation: responsible for whole CS team onboarding and training, daily lead planning and allocation, support CS. These incremental efforts resulted in a higher conversion rate for LeadX from 1.5% to 3% on average per month.● AI BOT with FPT: support in designing Personal Loan consulting main Flow and co-operate closely with FPT AI team in multiple trial-and-error tests in order to build an automatic AI BOT for replacing human CS. This leads to a computer-powered loan consultant that can encompass above 90% of real cases.

Ho Chi Minh City

KEY ROLE: Responsible for the overall development of S.E.W — the Agricultural-based Project (about helping increase efficiency in Earthworm production process in order to improve farmers’ living) in Dong Nai Province, ranging from:● Customer Research: identify target PIN (People In Need) and their problem.● Technical responsibilities: learn farming knowledge from multiple sources (book, expert...) and apply in production, monitor and track production improvement, and mentor farmers to handle technical skills.● Accounting & Finance: manage cash flow & keep track of transactions in order to assure business not go bankrupt.KEY RESULT: This effort resulted in higher revenue for farmers from an unprofitable business into a monthIy 50 million VND business; additionally protecting the environment through using cow dung to feed earthworm: cut off over 50 tons of cow dung per month.