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- Technical Account Management, Fixed and Mobile Network and Cloud Services of Corporate Business Services,- Managing and troubleshooting escalated IP/MPLS, Mobile Networks problems , private and public cloud VM operations problems , planning/organizing technical operations of the customer services,- Optimizing problematic customers topology and solving problems permanently, which escalated from Corporate Business and responsible managers.- Receive consolidate and deliver feedback/escalation received from corporate customers regarding products and services, forwarding to all related parties.
Turkcell
View- Website:
- turkcell.com.tr
- Employees:
- 10449
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Technical Account ManagerTurkcell Sep 2023 - Presentİstanbul, Türkiye- Technical Account Management,- Fixed and Mobile Network and Cloud Services of Corporate Business Services,- Managing and troubleshooting escalated IP/MPLS, Mobile Networks problems , private and public cloud VM operations problems , planning/organizing technical operations of the customer services,- Optimizing problematic customers topology and solving problems permanently, which escalated from Corporate Business and responsible managers.- Receive consolidate and deliver feedback/escalation received from corporate customers regarding products and services, forwarding to all related parties.
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Master Expert Network Services EngineerTurkcell Jul 2023 - Sep 2023- Data Services Delivery Management,- Data Project Delivery. DWDM, RadioLink, MetroEthernet, vDSL, FlexVpn, Wifi product delivery,
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Senior Expert Network Services EngineerTurkcell May 2022 - Jul 2023- Data Services Delivery Management,- Data Project Delivery. DWDM, RadioLink, MetroEthernet, vDSL, FlexVpn, Wifi product delivery,
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Expert Network Services EngineerTurkcell Sep 2021 - May 2022- Data Services Delivery Management,- Data Project Delivery. DWDM, RadioLink, MetroEthernet, vDSL, FlexVpn, Wifi product delivery,
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Senior Expert, Soc Backbone Network OperationsTurkcell May 2019 - Sep 2021İstanbul, Türkiye- Backoffice Process Management,- Event, Incident & Change Management,- Huawei, Nokia WDM Network Monitoring, Troubleshooting & Crew Field Support.- Huawei NE40, NE90 Series Router Configuration, Monitoring & Crew Field Support.- Cisco ASR, Nexus Switch/Router Monitoring, Configuration, Troubleshooting & Crew Field Support.- Juniper MX, PTX Series Router Monitoring, Configuration, Troubleshooting & Crew Field Support.- Nokia SR Series Router Monitoring, Configuration, Troubleshooting & Crew Field Support.
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Specialist, Soc Access Network OperationsTurkcell Dec 2015 - May 2019Istanbul, TurkeyFixed & Mobile Access Network Monitoring.- Access Network Huawei SDH 1G/10G Transmision Network Monitoring, Troubleshooting & Crew Field Support.- Huawei, Ericsson 2G/3G/LTE - BTS, Nodeb, eNodeb Mobile Network Monitoring & Crew Field Support.- Cisco Switch/Router Monitoring, Configuration, Troubleshooting & Crew Field Support.Huawei 5300, 6300, 9300, ATN 910, NE40E Series Switch/Router Monitoring, Configuration, Troubleshooting & Crew Field Support.- NEC, Ericsson Radio Link Monitoring, Configuration, Troubleshooting & Crew Field Support.
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Customer Service ConsultantTurkcell Aug 2014 - Dec 2015Istanbul, TurkeyTurkcell Superonline | Service Control & Support Center | Network Service Operations SpecialistCorporate customer technical support, monitoring, fault management, field teams planning and coordination.- MetroEthernet- Gshdsl- aDSL, vDSL- WiFi- 3G
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Backoffice EmployeeTurkcell Global Bilgi Nov 2011 - Apr 2013Istanbul, TurkeyTurkcell Superonline | Residential Technical Destech Operatios- Expert team member- Fiber internet technology- DSL technology(aDSL,vDSL)- Dail-Up - E-mail- Voice Over IP (Pactolous, IMS) -
InternArcelik Group Jul 2010 - Sep 2010İstanbul, TürkiyeArcelik Group Istanbul Regional Offices-THI
Giray Sav Skills
Frequently Asked Questions about Giray Sav
What company does Giray Sav work for?
Giray Sav works for Turkcell
What is Giray Sav's role at the current company?
Giray Sav's current role is Technical Account Manager at Turkcell.
What is Giray Sav's email address?
Giray Sav's email address is gi****@****.com.tr
What are some of Giray Sav's interests?
Giray Sav has interest in Animal Welfare, Science And Technology, Arts And Culture, Economic Empowerment.
What skills is Giray Sav known for?
Giray Sav has skills like Routing, Ccna, Telecommunications, Gsm, Ip, Switching, Optical Fiber, 3g, Transmission, Sdh, Access Networks, Ccnp Routing.
Who are Giray Sav's colleagues?
Giray Sav's colleagues are Abdullah Coten, Sultan Bilir, Tayfun İşcan, Birtan Negizözen, احمد دركلت Ahmad Darkalt, 𝗖𝗮𝗻𝗲𝗿 𝗞𝗼̈𝗸𝗱𝗲𝗻, Ahmet Turan İpek.
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