Giridar Palanisamy Email & Phone Number

Chennai, Tn, In

Chennai, Tamil Nadu, India

• Coordinating with customers/agents and taking care of the entire logistics operations from door to door.• Liaise with Shipping Agencies and Truckers for competitive rates and services.• Providing quotes to customers for both Air and Sea shipments.• Interact/correspond with International Agents and Consignees.• Planning and following up with the warehouse team and the drivers for the daily shipment activities.• Preparing invoices for customers and agents once the shipment is completed.• Have good experience in handling B2C, B2B, F2P, and T1 shipments.• Handled Samples, Testing, Re-import, Exhibition shipments, and clearance.• Wide experience in the Custom Clearance activities of UK Import shipments, both Air and Sea that includes SAD, C21, SFD, IPR and Ecommerce clearances.• Have good hands-on following up custom hold shipments with NCH & HMRC team on FAS payments and making claims using C285 and C2001 forms.• Organizing Road Transport for entire Europe.• Handled shipments using the delivery firms like DPD, Hermes, Yodel and Royal Mail.• Handling escalation and disputes with the Shipping lines, Airlines, Cargo shed, Co-loaders related to the operations to ensure problems get resolved.• Taking care of the post and pre-audit for the customs clearance and monitor team performance and recommend solutions.• Preparing daily reports for customers and agents regarding their shipment status and activities.• Preparing weekly and monthly shipment volume reports for management purposes.• Coordination and support to sales and accounts team in their activities.• Training and orientation for team members on Freight Forwarding operations and documentation.

Chennai, Tamil Nadu, India