Gisela Munoz Email & Phone Number

United States

Medellín, Antioquia, Colombia

Medellín, Antioquia, Colombia

Medellín Metropolitan Area

Responsible for setting strategic direction for delivery management, defining and implementing standards and processes, managing the team across a broad portfolio of accounts, and successfully implementing recovery for project crises. Use strong consulting skills to build strong relationships with both clients and all parts of the business to define viable.

Área Metropolitana De Medellín

Medellin

I was in charge of the strategic direction in the operations area for the three business lines, staff augmentation, custom development, and product development. Responsible for the management strategy implementation for the different types of projects and the establishment of work plans and follow-ups for the group of project managers in the company. In.

Colombia

Worked managing projects with teams in staff augmentation for clients in the United States and custom development projects, I was responsible for ensuring the scope of work was completed with quality, on time, and within budget, ensuring the project's objectives were achieved with high client satisfaction.

Medellin, Colombia

Worked managing projects to software implementation and custom development, I was responsible for ensuring the scope of work was completed with quality, on time and within budget, ensuring the project's objectives was achieved with high client satisfaction and controlling the project from all the variables (PMBOK) described in the project plan. Reporting.

Colombia

I led the implementation of agile methodologies at Tech and Solve for insurance clients in Medellín, Colombia. As pioneers in Agile adoption in the region, we led numerous trainings, implementations, and successful projects. I ensured the effective execution of agile ceremonies, guided project teams, and provided necessary resources for project success. I.

Medellin, Antioquia, Colombia

I managed both the service desk's first-level support team and the software factory's second-level team. I coordinated work plans, ensuring projects were completed on time, within budget, and with high quality, adhering to PMBOK standards. My efforts resulted in achieving project objectives and high client satisfaction.

Colombia

I led development projects to enhance existing ERP solutions for government clients. I ensured that project scopes were met with quality, on time, and within budget, achieving high client satisfaction.Key Achievements:- Successfully managed projects by adhering to PMBOK standards, effectively controlling all project variables.- Delivered projects that.

Colombia

I led the implementation of cutting-edge solutions to address complex business challenges. Leveraging frameworks like TOGAF, COBIT, CMMI, and ITIL, I ensured seamless integration and consistent use of technology across projects.Key Responsibilities:- Diagnosed IT system inefficiencies and developed strategic improvements.- Crafted project timelines for.

Colombia

I led projects integrating CMMI best practices into all areas, ensuring compliance with Microsoft's Quality & Compliance model. My efforts in quality group committees helped align strategies with organizational goals.Achievements:- Excelled in two SCAMPI Class B appraisals, identifying key process improvements.- Achieved CMMI Maturity Level 3 for all.

Certificación Pmp, Pmp Certified

Diplomado En Six Sigma

Education record

2003, System Engineering

Education record