Gisele Maciel work email
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Gisele Maciel personal email
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Working with Customer Service for over 12 years and being exposed to a variety of scenarios and people, helped me built a very strong and solid knowledge on how to work under pressure and how to handled difficult situations.
Home And Beverage
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Administrative AssistantHome And Beverage Mar 2024 - Present
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Grocery ShopperInstacart May 2023 - Jan 2024Toronto, Ontario, Canada -
Hotel Reservation AgentCloud5 Communications Apr 2022 - May 2023Toronto, Ontario, Canada -
Fulfillment AssociateAmazon Fullfilment Center Sep 2021 - Dec 2021 -
DriverLyft May 2019 - May 2021Toronto, Ontario, CanadaSafe driving, communication, time management, and customer service. -
Transportation And Delivery ServiceUber May 2019 - May 2021Toronto, Ontario, CanadaSafe driving, communication, time management, and customer service.Completed food deliveries in a timely manner and guaranteed customers received a positive, memorable experience. -
Sales RepresentativeMary Kay Cosmetics Oct 2015 - Dec 2016Toronto, Ontario, CanadaAs a self-employed sales representative my main duty was exposing existing clients to new products and ensuring customer satisfaction with known products as well as gather prospects and grow my business.Main Activities: - Answering phone calls with customer inquires and schedule appointments.- Prepare cosmetics events to present new products to existing clients and new leads.- Responsible for ordering, invoicing and inventory control.- Responsible for administering and controlling income and expenditure.- Responsible for gathering new prospects and growing business with existing clients.
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Billing AssistantOndasete Mkt Com Sep 2012 - Jan 2013São José Dos Campos, São Paulo, BrazilMain Activities:- Responsible for generating invoices and purchase orders.- Assisting with internal payments.- Redirect requests received by email and from calls to the respective department.- Responsible for properly archiving briefings.
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Sales OperatorAtento Brasil Feb 2012 - Sep 2012São José Dos Campos, São Paulo, BrazilAssisting with telesales and supervising Vivo S.A sector was my main task on this role.Main Activities:- Outbound calls to offer products to clients.- Inbound calls from customers experiencing issues.- Provide sales training to new employees.- Assist onboarding new employees.- Supervise sector on the absence of the main supervisor. -
Administrative AssistantClelio Marcondes Advogados Feb 2011 - Oct 2011São José Dos Campos, São Paulo, BrazilManaging and distributing information within the office.Main Activities:- Greeting customers.- Answering phone calls courteously and quickly.- Responsible for ordering, invoicing and inventory control.- Responsible for administering payrolls and controlling income and expenditure.- Assist organizing labour lawsuits.- Assist with minor human resources tasks.
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ConciergeVale Sul Shopping Jun 2010 - Jan 2011São José Dos Campos, São Paulo, BrazilPrimary responsibility as a first point of contact between the client and the company.Main Activities: - Concierge Services as greeting customers and answering guest inquiries. - Answering all incoming calls and taking necessary follow up steps. - Support to clients and shopkeepers as needed.
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Customer Service AttendantCinesystem Cinemas May 2009 - Jun 2010São José Dos Campos, São Paulo, BrazilProvided a professional and courteous customer experience by taking accountability for resolving guests requests or issues in a timely manner.Front Line Team - Selling movie tickets.Popcorn Store Team: - Cashier. - Food preparation/organization as popcorn, pop machine, candies and chips.Cleaning Team: - Sanitizing and ensuring cleanliness in the cinema rooms. -
Call Center TelemarketerAtento Brasil Apr 2008 - Apr 2009São José Dos Campos, São Paulo, BrazilListen and assist clients with their inquires from Telefonica S.A related to phone and internet.Main Activities:- Answering phone inquires about technical issues.- Handling complaints or questions from customers and clients.- Gathering data from calls for further marketing analysis and possible new leads.- Analyzing customer scenario and offering products that would fit customer needs.- Following company protocols to keep customer’s personal information secure and ensuring quality assurance standards. -
Call Center TelemarketerTivit Jul 2007 - May 2008São José Dos Campos, São Paulo, BrazilListen and assist Vivo S.A. clients with their inquires.Main Activities:- Answering phone inquires about: phone plans, loyalty plans, CDMA/GSM migration, change of calling plan and billing.- Handling complaints or questions from customers and clients. -
Call Center TelemarketerAtento Brasil Aug 2004 - Dec 2005São José Dos Campos, São Paulo, BrazilListen and assist clients with their inquires from Telefonica S.A related to phone and internet.Main Activities:- Answering phone inquires about technical issues.- Handling complaints or questions from customers and clients.- Gathering data from calls for further marketing analysis and possible new leads.- Analyzing customer scenario and offering products that would fit customer needs.- Following company protocols to keep customer’s personal information secure and ensuring quality assurance standards.
Gisele Maciel Skills
Gisele Maciel Education Details
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Etep FaculdadesHuman Resources Management (Unfinished)
Frequently Asked Questions about Gisele Maciel
What company does Gisele Maciel work for?
Gisele Maciel works for Home And Beverage
What is Gisele Maciel's role at the current company?
Gisele Maciel's current role is ..
What is Gisele Maciel's email address?
Gisele Maciel's email address is gi****@****ail.com
What schools did Gisele Maciel attend?
Gisele Maciel attended Etep Faculdades.
What skills is Gisele Maciel known for?
Gisele Maciel has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, Internet Explorer.
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