Gisele Borges Email and Phone Number

Project: Salesforce Improvements in Sales Cloud, Marketing Cloud e Service CloudTechnology and Tools: Jira, Salesforce, Agile (Scrum), Risk Matrix, SWOT, OKR.

Project: Salesforce Improvements in Marketing Cloud e Service Cloud.

Project: ServiceNow improvements in user experience (UX), organization, and grouping of more than 150 services; backlog management.Technology and Tools: MS-Project, PMBOK, PMO, Jira, ServiceNow, Agile (Scrum), UX, Power BI.Project management based on the agile Scrum methodology; management of teams remotely located in Latin America and the United States;Backlog management: AMS team on the ServiceNow PlatformDevelopment of Power BI dashboards Capital project management: implementation of new solutions for the new ServiceNow Portal, including the development of new information architecture and layout.

Client: Caixa InsuranceTechnology and Tools: MS-Project, MS-TFS, Jira, IBM Jazz, Agile (Scrum), OKR, SWOT, RACI and Risk Matrix - PMO, methodology, new processes, etc. - Management of demands from business areas (Life Insurance, Consortium, Health, Pension, among others).Multi-vendor management including job monitoring and budget control.-Project management for the new Holding (Joint Venture 1).

Customer: DellProject: Premier Dell e-commerce Global Platform: Development of solutions for an e-commerce platform for large volume users, high availability, and reliability.Technology and tools: MS-Project, MS-TFS, .net, SQL, Agile (Scrum).Project: Premier - Global B2B e-commerce platform:Led the development of solutions for a high-volume e-commerce platform, managing diverse technologies and a complex architecture. Collaborated with global business program managers to understand and execute the roadmap. Effectively managed demands and distribution for teams across the United States, Brazil, India, and Malaysia using agile methodology, specifically Scrum.Successfully implemented new features and technologies aimed at enhancing the purchasing process, resulting in a notable increase in e-commerce sales. This achievement was acknowledged with the prestigious Flash Eldorado award.

Technology and Tools: MS-Project, PMBOK, WBS, PMOImplementation of Project Management best practicesPreparation of material for training Project Analysts, resulting in improvements in the project management process.Support for PhD researchers at the University of Brasília in the preparation and planning of projects on schedule, activities and acquisitionsPreparation of project plans such as e-Finatec in order to integrate internal processes and systems.

Customer: Ministry of Health - DATASUS

Customer: Ministry of Foreign AffairsProject: SIAD (Integrated Budget and Financial Management System).Technology and Tools: CMS/Plone, Python, SQL Server, Java Script, HTML, CSS, RUPProject LeaderBusiness AnalystTraining SpecialistSystem Analyst Test Analyst

Implementation of new functionalities for the portalTraining in the CMS (Zope/Plone)