Giselle Garcia

Giselle Garcia Email and Phone Number

Senior Analyst, Airline Partnerships @ American Express
Philadelphia, PA, US
Giselle Garcia's Location
Philadelphia, Pennsylvania, United States, United States
Giselle Garcia's Contact Details

Giselle Garcia work email

Giselle Garcia personal email

n/a
About Giselle Garcia

Giselle Garcia is a Senior Analyst, Airline Partnerships at American Express. She possess expertise in customer service, microsoft office, spanish, french, hospitality industry and 6 more skills. She is proficient in French.

Giselle Garcia's Current Company Details
American Express

American Express

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Senior Analyst, Airline Partnerships
Philadelphia, PA, US
Employees:
79797
Giselle Garcia Work Experience Details
  • American Express
    Senior Analyst, Airline Partnerships
    American Express
    Philadelphia, Pa, Us
  • American Express
    Analyst, Airline Partnerships
    American Express Aug 2022 - Present
    New York, New York, United States
  • Sap
    North America Marketing Intern
    Sap Aug 2021 - Aug 2022
    Newtown Square, Pennsylvania, United States
    • Created and maintained marketing communication SharePoint sites for internal North America teams and external partners• Generated and distributed four weekly nationwide newsletters for 700+ readers in North America marketing teams• Handled ad hoc requests for four North America marketing units• Managed virtual and in-person event requests such as webinar collaboration and marketing content creation• Mentored incoming North America interns across various marketing and sales teams
  • American Express
    Design Engineering & Analytics Intern
    American Express Jun 2021 - Aug 2021
    New York, New York, United States
    • Collected private data for Lost Air Sales Analysis through SpeechMiner call listening and Tealeaf customer site navigation recordings• Benchmarked customer journey and experience against top market competitors to identify service and engagement gaps• Formulated data insights and generated solutions to improve company performance• Presented data insights and personal recommendations to team executives
  • Bimbo Bakeries Usa
    Brand Marketing Co-Op
    Bimbo Bakeries Usa Jan 2021 - May 2021
    Horsham, Pennsylvania, United States
    • Collaborated with external public relations, multi-platform media creation, and trend forecasting agencies for brand optimization• Developed fluency in analyzing trends, insights, and statistics through independent market research• Designed and constructed reports utilized by upper management for competitive market statistic tracking and inter-product analysis• Utilized various analytical tools for decision-making on market needs, product launch points, and tracking product success • Enhanced skills in Big Data extraction, manipulation, and analysis utilizing IRI, Salient Interactive Miner, and advanced marketing dashboards
  • Party Host Helpers
    Marketing And Public Relations Intern
    Party Host Helpers Sep 2020 - Dec 2020
    Philadelphia, Pennsylvania, United States
    • Created original and independent promotional content for all social media accounts, blog, and company website• Generated and distributed informational bi-weekly email newsletters to company subscribers and interested parties• Acquired future business in four U.S. regions via professional networking, prospective research, and business promotion
  • Cozen O'Connor
    Human Resources Co-Op
    Cozen O'Connor Apr 2019 - Mar 2020
    Philadelphia, Pennsylvania
    • Managed and collected $10K+ of donations for ACS Breast Cancer Awareness Fundraising Campaign from all 27 offices• Led firm-wide wellness initiative challenge by collecting, organizing, distributing, and communicating all event information across the company• Processed governmental background checks and I-9s for the recruiting and onboarding procedure• Enrolled lawyers and staff in benefits program and resolved daily related inquiries over the phone/e-mail• Promoted bi-monthly wellness presentations, set up WebEx, and received presenter prior to broadcasting live webinar for all 27 offices• Operated within Oracle HCM and Taleo to resolve employment verification requests from outside entities• Recruited and conducted interviews with incoming co-op prospects, as well as managed and mentored department intern
  • Saxbys
    Barista
    Saxbys Dec 2018 - Apr 2019
    Philadelphia, Pa
    • Engaged with café guests to create a culture of hospitality• Prepared and served menu drinks and food items• Collaborated with diverse team in a fast-paced service environment and demonstrated self-leadership skills
  • Omni Hotels & Resorts
    Rotational Business Intern And Pool Server/Bar-Back
    Omni Hotels & Resorts Jul 2018 - Sep 2018
    Dallas, Tx
    • Rotated through hotel business departments gaining strategy insight into daily operations• Participated in daily functions for sales, housekeeping, finance, marketing, and accounting departments• Enhanced guest’s experience through detail-orientation and personalized service to enforce a hospitality culture
  • Walnut Street Café
    Hostess
    Walnut Street Café May 2018 - Jul 2018
    Philadelphia, Pa
    • Managed and confirmed reservations using OpenTable software• Handled incoming calls for any questions or reservations• Set, cleared, and bussed tables
  • Xochitl Restaurant
    Hostess
    Xochitl Restaurant Mar 2018 - Jul 2018
    Philadelphia, Pa
    • Greeted guests using company protocol and managed wait times• Escorted guests to tables, presented menus, asked water preferences, poured glasses• Handled delivery orders from Caviar
  • Dream Café
    Hostess And Server
    Dream Café Jul 2016 - Sep 2017
    Dallas, Texas
    • Greeted guests using company protocol; managed wait times• Escorted guests to tables and presented menus• Handled drink and food orders and answered questions; made recommendations• Accepted cash and credit payment and provided change
  • Aimbridge Hospitality
    Tax Analyst Intern
    Aimbridge Hospitality May 2017 - Jul 2017
    Plano, Texas
    • Scanned, organized, and filed documents, payroll, and mail for long term tax analysis project• Organized operational accounting’s federal wage garnishments• Mentored three incoming interns on daily functions and tax terminology to streamline onboarding process

Giselle Garcia Skills

Customer Service Microsoft Office Spanish French Hospitality Industry Hospitality Management Teamwork Microsoft Excel Opentable Servsafe Aloha Point Of Sale

Giselle Garcia Education Details

Frequently Asked Questions about Giselle Garcia

What company does Giselle Garcia work for?

Giselle Garcia works for American Express

What is Giselle Garcia's role at the current company?

Giselle Garcia's current role is Senior Analyst, Airline Partnerships.

What is Giselle Garcia's email address?

Giselle Garcia's email address is gg****@****zen.com

What schools did Giselle Garcia attend?

Giselle Garcia attended Drexel University, Greenhill School, École Américane De Rennes - School Year Abroad (Sya).

What skills is Giselle Garcia known for?

Giselle Garcia has skills like Customer Service, Microsoft Office, Spanish, French, Hospitality Industry, Hospitality Management, Teamwork, Microsoft Excel, Opentable, Servsafe, Aloha Point Of Sale.

Who are Giselle Garcia's colleagues?

Giselle Garcia's colleagues are Mohamed Omar Ahmed, Rahul Sharma, Pradnya Kaur, Melissa R., فاطمة الفلاح, Mark Safran, Meenakshi Bajaj.

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