Senior Fraud Investigator
CurrentConduct a thorough desktop review of retail banking product applications, diligently analyzing the information provided and identifying any red flags that may indicate potential fraud or staff collusion. This process aims to ensure the integrity of the application process and safeguard against fraudulent activitiesConduct investigations into social engineering scams, meticulously gathering the necessary information and evidence and based on findings prepare a detailed investigation report… Show more Conduct a thorough desktop review of retail banking product applications, diligently analyzing the information provided and identifying any red flags that may indicate potential fraud or staff collusion. This process aims to ensure the integrity of the application process and safeguard against fraudulent activitiesConduct investigations into social engineering scams, meticulously gathering the necessary information and evidence and based on findings prepare a detailed investigation report to be shared with the business and the source, providing them with the relevant information and evidence to effectively communicate and address the situationAccurately lodge records into the Archer system, ensuring that all case details are complete and comprehensive. This will provide the necessary information for easy access and reference when needed.Promptly report suspicious transaction reports(STR), suspicious activity reports (SAR).intelligence suspicious transaction reports (I-STR), and blacklist fraudsters involved in fraudulent transactions to the appropriate authorities, ensuring swift action against illicit activitiesCoordinate and communicate with Group fraud team, legal team, IT team, business team, contact centre, customer care and collectionsTake the initiative to initiate company suspension and conduct field visits as part of the investigation process. This proactive approach ensures the thorough assessment of suspicious activities and helps gather essential on-site information to aid in the resolution of any fraudulent or non-compliant behaviorSkills: Fraud detection prevention investigation and reporting Show less
