Peter Gitau Email & Phone Number

- Oversee daily operations of various departments.- Ensure operational efficiency and effective resource utilization.- Identify areas for process optimization.- Implement and manage process improvement initiatives.- Develop and implement strategies to enhance service quality.- Monitor and analyze customer feedback to inform service improvements.- Analyze operational data to identify trends and areas for improvement.- Track and report on key performance indicators.- Work closely with cross-functional teams to align operations with organizational goals.- Facilitate effective communication and collaboration among departments.- Ensure adherence to industry regulations and safety protocols.- Conduct regular reviews of operational practices to ensure compliance.- Collaborate with customer support teams to enhance the customer experience.- Address and resolve customer issues in a timely and effective manner.- Contribute to the development of strategic plans for operational activity.- Implement and manage operational plans in line with the company's strategic objectives.- Foster a culture of innovation and continuous improvement within the operations department.- Keep abreast of new trends and technologies that may benefit the company.- Provide regular and ad-hoc reports to senior management on operational performance.- Ensure clear and transparent communication channels within the organization and with externalstakeholders.- Lead and manage key projects related to operational efficiency and service enhancement.- Coordinate with different departments and external partners for successful project execution.- Identify operational risks and develop mitigation strategies.- Implement risk management protocols and procedures.

Kenya

-Monitoring customer databases across Kenya and the East African region.-Partnering with the Kenyan government and NGOs in a zero-hunger project to reduce post-harvest losses.-Developing big business including partnering with NGOs to improve the sale of hermetic bags.-Tracking inventory and planning for stock levels.-Streamlining daily operations, Manufacturing line and improvement of processesOverseeing the daily business operations.Overseeing the performance of the employees in the company.Delegating responsibilities to ensure staff members grow as capable participants.Employing initiatives to coach employees to optimize their capabilities.Completing employee monthly performance reviews.Developing and implementing growth opportunities for the company and its products to improve its revenues.Managing the agreed monthly budgets and evaluating weekly and monthly performance and productivity.Monitoring invoices, money handling procedures, accounting, and bank processes.Analysing weekly and monthly accounting and financial data and overseeing the preparation of timely and accurate financial performance reports.Controlling company costs and introducing tactical initiatives to address theft and other losses.Overseeing marketing and sales initiatives and implementing better business practices.Assessing and implementing improved processes and new technologies.Such other activities as shall be assigned from time to time.

Westlands

Role: Project Management; Strategic Planning; Financial Management; Operational Efficiency; Auditing; Reporting and Analysis; Compliance and Regulation; Risk Management; Teamwork and Coordination; Collaboration.-Reviewed financial statements and tax audits and corrected discrepancies.-Streamlined work procedures by automating report generation, ensuring prompt and accurate sales invoices, and collaborating with peers and management for seamless system integration.-Successfully collaborated with external auditors, providing support for the audit cycles and contributing to the smooth execution of the auditing process.

Role: Strategic Planning; Financial Management; Regulatory Compliance; Market Analysis; Business Development; Stakeholder Relationship Management; Performance Management; Talent Development; Operational Efficiency; Expansion Strategy; Reporting and Analysis; Team Leadership; Crisis Management; Collaboration.Achievements:-Overseeing the Sales, Operations and Finance managers and additional crew members planning events. -Ensuring the operational effectiveness in the planning, coordination and execution of multiple events every week and monitoring progress using an integrated system. -Driving growth strategy through increased inventory and weekly training sessions.-Handling lease agreements for equipment to 6+ corporate clients during the week and more than 10 clients over the weekend.

Kenya

-Demonstrated a strategic approach to boost brand awareness through the effective design of marketing materials.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor'S Degree, Physics