Giulia Amici Email & Phone Number

Amsterdam Area, Netherlands

Take responsibility for the business performance of the restaurant;analyse and plan restaurant sales levels and profitability;organise marketing activities, such as promotional events and discount schemes;prepare reports at the end of the shift/week, including staff control, food control and sales;create and execute plans for department sales, profit and staff development;set budgets or agree them with senior management;plan and coordinate menus;coordinate the operation of the restaurant during scheduled shifts;respond to customer queries and complaints;meet and greet customers, organise table reservations and offer advice about menu and wine choices;maintain high standards of quality control, hygiene, and health and safety;check stock levels, order supplies and prepare cash drawers and petty cash.

Amsterdam Area, Netherlands

Perform responsibilities in accordance with all Company standards policies and procedures; accurately recorded orders and partnered with team members to serve food and beverages that exceeded guest expectations; effectively used items in stock to decrease waste and profit loss; assist guests with making menu choices in an informative and helpful fashion; maintain knowledge of current menu items garnishes ingredients and preparation methods; set tables in assigned area (or check to see that they have been set) correctly; regularly checked on guests to ensure satisfaction with each food course and beverages;consistently adhered to quality expectations and standards.

Amsterdam Area, Netherlands

Direction and control of the waiters of the restaurant; room service coordination with the kitchen, optimization of the reception of customers; presentation of the menu and wine list; advice on the choices; gathering information and complaints; collaboration with the director and the manager of the catering service;management of bookings and of customers flow.

Amsterdam Area, Netherlands

Helping customers to get the solutions they need regarding materials and/or services; interacting extensively with internal and external customers to clarify theirneeds, setting clear expectations.Providing quotes for the customers.Responding to customer enquiries through email and by phone; providing post order service, including billing documents and returns.Handling complex requests and product complaints; processing credits for product defects in order to meet the satisfation of the customer satisfaction.

Rome Area, Italy

Create the look of landing pages, banners, websites, Facebook and Twitter pages, and more on social network and on the www in general. Management of the company's customer's portfolio and new business relationships.

Rome Area, Italy

Architect and implement business strategies to optimize each partner relationship on a local, regional or global basis, including conducting day-to-day interactions, regular face-to-face commercial updates, identifying and managing marketing and promotional opportunities, and ensuring fulfillment of all contractual obligations.Manage accounts to revenue targets and renewal goals; implement growth initiatives with the accounts; and own and drive Media Solutions strategy for the partnerships in order to meet their needs.

Rome Area, Italy

Responsible for the handling of the outbound and inbound calls as a customer service. My responsibility involved the subscription on new contracts and the chasing for the outstanding invoices. As part of the position I also had to have a technical intake about the deals proposed to the customers in order to be efficient in the eventual requested explanations.

Rome Area, Italy

Marketing E Comunicazione Visiva

Social Media Marketin, Graphic Design

· Name and type of organization Linfatraining school ,Formatemp course www.linfatraining.it providing education and training Course.

Corso Tecniche Di Progettazione Grafica, Grafica-Web