Giulia Gelain Email & Phone Number

Padova, Veneto, Italia

E-commerce / Marketplace management in the omnichannel scenarioOmnichannel Management: Integrate all identified customer touchpoints into a cohesive and consistent omnichannel strategy, successfully enhancing customer satisfaction, process synergy, and business growth Program & Project Management: Manage teams, projects, and business partner relationships to benefit the overall project objectives, ensuring alignment with strategic guidelines and the defined roadmapStrategy & Organization: Direct strategic planning, organizational design and change management initiatives related to ecommerce internalizations, digital re-platformings, interim management of marketplace channels and strategic distribution analyses

Bologna, Emilia Romagna, Italia

As the main point of reference of the clients, my goal is to understand their needs and address them to transform ideas into outputs, processes and services up to luxury standards. My job is to coordinate different teams and support in:- Merchandising and commercial planning;- Photo shootings, operations and logistic processes; - Omnichannel strategy and implementation;- Client relationship management strategy;- Web marketing activities and special projects (i.e. online exclusives, new products launches, DB building campaigns, fashion show stream, etc.);All actions are driven by data, analyzed and reported to the brands to support strategic planning and monitor targets.

Milano, Lombardia, Italia

- Managing contacts with Business Partners (Moncler, Isabel Marant, Ferrari)- Catalog and content management (IBM-WCS tool)- Merchandising and commercial planning- Commercial Newsletter planning and management- Supporting photo shootings, operations and logistic - Client relationship management- Monitoring and reporting about web analytics and sales KPIs- Coordination of web marketing activities and special projects (i.e. online exclusives, new products launches, DB building campaigns, fashion show stream, etc.)- Graphics and content dressing of homepage, subhome, plps and pdps (CoreMedia and Wordpress tools)

Milano, Lombardia, Italia

Organizzazione di eventi sportivi anche a livello nazionale: campionati italiani cheerleading e cheerdance, Cheer Venice Cup 2019

Gestione profili social della società sportiva, campagne social per attrarre nuovi atleti e creare consapevolezza in merito ad uno sport come il "cheerleading" ancora poco conosciuto in Italia o erroneamente inquadrato.

Venezia, Italia

Mestre, Venezia

Studio e creazione di una piattaforma web per turismo e cittadinanza a venezia- Redazione piano organizzativo e di marketing del progetto - Redazione piani di comunicazione per target- Elaborazione di matrice comportamentale del turista- Ricerche di mercato utenti e competitor

Venezia, Veneto, Italia

Commerciale, digital marketing e content creation - CRM, newsletter, promozione- Data entry archivio- Creazione video promozionali- Ricerca clienti

Londra, Regno Unito

- Accoglienza, cerimonia di vendita e servizio al cliente- Gestione sistema di CRM

Lm Economia Turismo, Sviluppo Interculturale Dei Sistemi Turistici, 110 L

Grado En Economía Y Marketing

Laurea Breve In Scienze Economiche, Business/Managerial Economics