Chat/Text Health Educator
Health educator for Planned Parenthood’s Chat/Text service. In this position, I answered questions and concerns of chatters across the world with the use of reproductive health knowledge, taking excellent care in regard to their emotional needs. I connected chatters to medical professionals based on their location and personal situation. I helped to plan next steps that best fit the concerns and resources that the chatter presented with. I validated and met the emotional needs of each chatter with excellent communication and understanding of mental health in varying, often crisis-like circumstances. Educated chatters on reproductive health and problem-solved with them.