Technical Support Engineer L2 - Mirakl Connect
Current
Mar 2024 - Present
AeroLeads people directory · profile
Giuliana Marques Email & Phone Number
Technical Support Engineer L2 - Mirakl Connect
at
Mirakl
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Engineer L2 - Mirakl Connect
Location
Paris, Île-de-France, France
Company size
Who is Giuliana Marques? Overview
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Quick answer
Giuliana Marques is listed as Technical Support Engineer L2 - Mirakl Connect at Mirakl, a company with 340 employees, based in Paris, Île-de-France, France. AeroLeads shows a matched LinkedIn profile for Giuliana Marques.
Giuliana Marques previously worked as Technical Support - Mirakl Connect at Mirakl and Customer Service Advocate at Sendinblue. Giuliana Marques holds Bachelor Design Mode, Stylisme from Ipac Design Geneve.
Company email context
Email format at Mirakl
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Mirakl
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Profile bio
About Giuliana Marques
Choose a job you love, and you will never have to work a day in your life.
Current workplace
Giuliana Marques's current company
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Mirakl
8 roles
Giuliana Marques work experience
A career timeline built from the work history available for this profile.
Technical Support - Mirakl Connect
Jan 2022 - Feb 2024
Customer Service Advocate
. Mise en place et organization des formations. Création des contenus sur Lessonly (base de données). Être le point de référence du service client par rapport aux questions liés au Marketing Automation
Jan 2020 - Apr 2022
Customer Support Representative
· Contact par chat, téléphone et email avec des clients B to B;· Support technique L1 relatif à l’utilisation de la plateforme Saas;· Travail en étroite collaboration avec plusieurs services(marketing, ventes et technique);· Analyse de campagnes publicitaires et de bases de données.
Apr 2019 - Apr 2022
Chef De Projet
. Coordonner les tâches entre l’équipe en suivant le planning.. Organiser des réunions hebdomadaires pour vérifier l’avancement des tâches.. Créer et envoyer des communications aux responsables du Service Desk à propos du déploiement des applications.. Collecter des incidents pour faire des analyses et rapport sur l'activité en globale.
May 2018 - Apr 2019
Ingénieur En Support It
· Assurer que les tickets escaladés sont documentés en temps réel et en conformité avec les processus et les normes de qualité du Service Desk.· Suivre les processus de gestion des tickets de meilleures pratiques, par exemple en veillant à ce que les tickets détenus soient traités et mis à jour conformément au processus et que tous les efforts soient faits.
Oct 2014 - Apr 2019
Assistant Fashion Designer
Sôlo-Matine
· Conception et création de vêtements;. Organisation d'expositions et d'événements;. Analyse du marché (marketing) pour une nouvelle collection de marques.
Sep 2012 - Jan 2014
Étudiante Diplômé
Oct 2010 - Oct 2013
Team & coworkers
Colleagues at Mirakl
Other employees you can reach at mirakl.com. View company contacts for 340 employees →
AB
Audrey Baudin
Colleague at Mirakl
Bordeaux, Nouvelle-Aquitaine, France, France
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MR
Mina Randjelovic
Colleague at Mirakl
Barcelona, Catalonia, Spain, Spain
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罗
罗健键
Colleague at Mirakl
Tokyo, Tokyo, Japan, Japan
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CD
Cyril Dutruel
Colleague at Mirakl
France, France
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ML
Méline Louis
Colleague at Mirakl
Paris, Île-de-France, France, France
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GR
Grégory Randrianarivony
Colleague at Mirakl
Thorigny-sur-Marne, Île-de-France, France, France
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ZL
Zach Lurie
Colleague at Mirakl
Boston, Massachusetts, United States, United States
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AZ
Alex Zwetchkenbaum, Mba
Colleague at Mirakl
Boston, Massachusetts, United States, United States
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MR
Melissa Rial
Colleague at Mirakl
Boston, Massachusetts, United States, United States
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YC
Yohann Cointe
Colleague at Mirakl
Paris, Île-de-France, France, France
View →
Audrey Baudin
Colleague at Mirakl
Bordeaux, Nouvelle-Aquitaine, France, France
View →
MR
Mina Randjelovic
Colleague at Mirakl
Barcelona, Catalonia, Spain, Spain
View →
罗
罗健键
Colleague at Mirakl
Tokyo, Tokyo, Japan, Japan
View →
CD
Cyril Dutruel
Colleague at Mirakl
France, France
View →
ML
Méline Louis
Colleague at Mirakl
Paris, Île-de-France, France, France
View →
GR
Grégory Randrianarivony
Colleague at Mirakl
Thorigny-sur-Marne, Île-de-France, France, France
View →
ZL
Zach Lurie
Colleague at Mirakl
Boston, Massachusetts, United States, United States
View →
AZ
Alex Zwetchkenbaum, Mba
Colleague at Mirakl
Boston, Massachusetts, United States, United States
View →
MR
Melissa Rial
Colleague at Mirakl
Boston, Massachusetts, United States, United States
View →
YC
Yohann Cointe
Colleague at Mirakl
Paris, Île-de-France, France, France
View →
3 education records
Giuliana Marques education
Bachelor Design Mode, Stylisme
Ipac Design Geneve
Responsable Développement D'Unité Commerciale, Apparel And Textile Marketing Management
Ipac Design Geneve
Lycée
Leonardo Da Vinci, Brasília, Brésil
FAQ
Frequently asked questions about Giuliana Marques
Quick answers generated from the profile data available on this page.
What company does Giuliana Marques work for?
Giuliana Marques works for Mirakl.
What is Giuliana Marques's role at Mirakl?
Giuliana Marques is listed as Technical Support Engineer L2 - Mirakl Connect at Mirakl.
Where is Giuliana Marques based?
Giuliana Marques is based in Paris, Île-de-France, France while working with Mirakl.
What companies has Giuliana Marques worked for?
Giuliana Marques has worked for Mirakl, Sendinblue, Dxc Technology, Sôlo-Matine, and Ipac Design Geneve.
Who are Giuliana Marques's colleagues at Mirakl?
Giuliana Marques's colleagues at Mirakl include Audrey Baudin, Mina Randjelovic, 罗健键, Cyril Dutruel, and Méline Louis.
How can I contact Giuliana Marques?
You can use AeroLeads to view verified contact signals for Giuliana Marques at Mirakl, including work email, phone, and LinkedIn data when available.
What schools did Giuliana Marques attend?
Giuliana Marques holds Bachelor Design Mode, Stylisme from Ipac Design Geneve.
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