Senior Implementation Manager
Current-Leading project management of implementation for assigned Visa client institutions to ensure client expectations are exceeded-Coordinating directly with clients, both issuers and acquirers, to understand card program set up requirements and facilitate new card/acquiring program installations, conversions and maintenance requests-Working with clients to understand their needs, gather client requirements, establish project scope, develop and maintain project plans, status reports and issues logs, identify project team resource requirements, and establish project dates and deliverables-Development of functional strategy and recommend product or service improvements